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LMResults-driven Customer Success professional with over 10 years of experience.
Experience
Strategic Accounts Director
Augmedix
Dec 2024 - Present (11 months)
Senior Principal Customer Success Manager
Unqork
Nov 2021 - Sep 2023 (1 year 10 months)
Principal Customer Success Manager
Qualtrics
Jul 2020 - Nov 2021 (1 year 4 months)
Manager - Management Consultant
Cognizant
Jul 2018 - Jul 2020 (2 years)
Senior Consultant - Management Consultant
Deloitte
Mar 2015 - Jul 2018 (3 years 4 months)
SD
United States120k-160k USD
I am a strategic operations leader optimizing systems, budgets, and technology to drive organizational efficiency.
Experience
Director, Operations
The Health Alliance for Violence Intervention
Jan 2019 - Present (6 years 10 months)
SRClinical research professional driving trial quality, compliance, and patient-centric enrollment.
Experience
Clinical Trial Associate
Autolus
Apr 2022 - Jun 2025 (3 years 2 months)
Project Coordinator II
LabCorp
Dec 2021 - Apr 2022 (4 months)
Patient Access Advocate
LabCorp
Jan 2018 - Dec 2021 (3 years 11 months)
KTUnited States140k-170k USD
Strategic chief of staff with expertise in operational excellence.
Experience
Operations & HR Consultant
KLT Consultant
Apr 2024 - Jan 2025 (9 months)
Chief of Staff, Operations/HR
GB
Italy75k-85k USD
BI & Analytics manager driving data-driven decisions for executive leadership.
Experience
DSBI & Analytics Manager
Docebo S.p.A.
Nov 2023 - Present (2 years)
DSPrivacy and compliance leader driving program maturity, risk reduction, and operational efficiency.
Experience
Director of Compliance
Emerald X
Jan 2025 - Present (10 months)
Corporate Privacy Manager
Emerald X
Jan 2023 - Jan 2025 (2 years)
Privacy Manager
Ford Direct
RKAI-focused data analyst driving actionable event and product insights.
Experience
AI Agent Evaluation Analyst
Mindrift
Oct 2025 - Present (1 month)
AI Research Consultant
Community Researchers
Oct 2022 - Sep 2025 (2 years 11 months)
Event Research Consultant
Enigma Research Corporation
Aug 2022 - Sep 2025 (3 years 1 month)
LVDynamic senior manager specializing in A/B testing, people management, and UX optimization.
Experience
Senior Manager - Experimentation & Insights
Dell Technologies
Oct 2021 - Present (4 years 1 month)
Design Analytics Manager
AVAI-first product manager driving AI-enabled B2B SaaS growth through agile delivery.
Experience
Regional Ambassador
South African AI Association
Mar 2025 - Present (8 months)
AI-First Product Manager
Sunguti Business Solutions
Oct 2023 - Present (2 years 1 month)
Market and social research professional driving multi-country studies and operational excellence.
Experience
GEResearch Consultant
GeoPoll
Sep 2024 - Present (1 year 2 months)
GEResearch Specialist
GeoPoll
Apr 2024 - Jul 2024 (3 months)
GESenior Survey Operations Administrator
Experienced Professional Land Surveyor specializing in cadastral, engineering and GIS.
Experience
Professional Land Surveyor
Quadrant Geomatics
Dec 2013 - Present (11 years 11 months)
Director & Chief Surveyor
Bhashe Ngxola and Associates
Jan 2013 - Nov 2013 (10 months)
Professional PA to Surveyor-General
I am a senior market research professional specializing in qualitative and UX studies for global brands.
Experience
Senior Associate, Qualitative
Material
Mar 2025 - Present (8 months)
Market Research Project Manager
MarketProbe International
Sep 2023 - Mar 2025 (1 year 6 months)
Market Research Executive
OnePoll
Jan 2023 - Sep 2023 (8 months)
Experienced field researcher specializing in community surveys and M&E.
Experience
Field Survey Consultant
National Institute for Development Research
Field Researcher
New Era
Enumerator / Data Coder
Strategic project manager delivering complex, high-revenue healthcare and consumer research programs.
Experience
Quantitative Project Manager
M3
Sep 2021 - Mar 2025 (3 years 6 months)
GFSenior Project Coordinator
GfK
Sep 2010 - Sep 2021 (11 years)
GFField Coordinator II
GfK
Junior Land Surveyor experienced in cadastral and construction surveying.
Experience
Assistant Land Surveyor
Sphere Construction (Pvt) Ltd
Sep 2024 - Present (1 year 2 months)
Land Surveyor
Department of the Surveyor General
Aug 2023 - Aug 2024 (1 year)
UBVersatile Product Owner with 13 years of project management experience.
Experience
Product Owner & Project Manager
dss+ India Pvt Ltd
May 2018 - Present (7 years 6 months)
Survey Manager & Data Analyst
E.I. DuPont India Pvt Ltd
May 2014 - Present (11 years 6 months)
LKApplied statistics graduate skilled in survey research, data collection, and analysis.
Experience
PIResearch Consultant
Population Services International
Experienced Surveying Engineer with expertise in land surveying and mapping.
Experience
Surveyor
New Paiman Construction Company
Apr 2024 - Apr 2024 (0 months)
Surveyor
Trust Grow Construction and Engineering Company
May 2022 - Sep 2023 (1 year 4 months)
GIS and Civil Engineering Instructor
Bamyan University
Jan 2021 - Feb 2021 (1 month)
NHI am a licensed GIS professional specializing in geospatial engineering and GIS development.
Experience
GIS Director
True Prodigy Tech Solutions
Mar 2023 - Present (2 years 8 months)
GIS Consultant
EnergyHawk
Jun 2020 - Present (5 years 5 months)
Director of GIS Services
Detail-oriented land surveyor passionate about urban planning.
Experience
Engineer
KODESH CAD Ltd.
Oct 2023 - Apr 2024 (6 months)
Surveyor
NPD Ltd.
Jul 2022 - Sep 2022 (2 months)
Site Foreman
Real Contractor Ltd.
Oct 2018 - Dec 2018 (2 months)
Consultant & Coach
SD Consulting Services, LLC
Jun 2018 - Mar 2019 (9 months)
Master Teacher
Simon Gratz Mastery Charter
Jul 2017 - Jun 2018 (11 months)
Assistant Principal of Instruction
Simon Gratz Mastery Charter
Feb 2015 - Jun 2017 (2 years 4 months)
Secondary Math and Science Teacher
Philadelphia School District
Sep 2010 - Dec 2014 (4 years 3 months)
MVP Group Inc
Apr 2020 - Jan 2024 (3 years 9 months)
Manager, Client/SubContractor Relations
Data Analysis & Results
Jan 2018 - Dec 2020 (2 years 11 months)
IT Account Research MBA Internship
Align Capital
Jan 2017 - Dec 2018 (1 year 11 months)
Manager, Webstore/Marketing
Teddies for Bettys
Jan 2013 - Dec 2015 (2 years 11 months)
BI Technical Leader
Docebo S.p.A.
Mar 2021 - Nov 2023 (2 years 8 months)
BI & Big Data Specialist
Volkswagen Group Italia S.p.A.
Sep 2017 - Mar 2021 (3 years 6 months)
Business Intelligence Analyst
Volkswagen Group Italia S.p.A.
Jul 2016 - Sep 2017 (1 year 2 months)
Consultant
Value Lab S.p.A.
Jun 2015 - Jul 2016 (1 year 1 month)
Jan 2022 - Jan 2023 (1 year)
Privacy Analyst
Ford Direct
Jan 2021 - Jan 2022 (1 year)
Privacy Consultant
V2Soft
Jan 2018 - Jan 2020 (2 years)
SCSeasonal Sales Associate
State Street Corporation
May 2019 - Apr 2022 (2 years 11 months)
Dell Technologies
Oct 2019 - Oct 2021 (2 years)
Business Intelligence Lead
Dell Technologies
Jan 2019 - Oct 2019 (9 months)
A/B Testing Quality Team Lead
Dell Technologies
Nov 2016 - Dec 2018 (2 years 1 month)
Senior Web Designer / A/B Testing Developer
Dell Technologies
Jul 2011 - Oct 2016 (5 years 3 months)
Test Analyst
Lightstone Pty Ltd
Jan 2023 - Oct 2023 (9 months)
Scrum Master
Lightstone Pty Ltd
Jun 2021 - Oct 2023 (2 years 4 months)
Corporate English Trainer
goFLUENT
Nov 2021 - Nov 2022 (1 year)
GeoPoll
Feb 2021 - Apr 2024 (3 years 2 months)
GESurvey Operations Administrator
GeoPoll
Jul 2019 - Jan 2021 (1 year 6 months)
Department of Rural Development and Land Reform
Jan 2010 - Dec 2012 (2 years 11 months)
Trainee Land Surveyor
Palmer Flatela and Associates
Jul 2012 - Dec 2012 (5 months)
Trainee Land Surveyor
HSK Simpson & Partners
Jan 2010 - Jun 2011 (1 year 5 months)
Junior Market Research Executive
OnePoll
Sep 2022 - Jan 2023 (4 months)
Community Program Consultants
Monitoring & Evaluation Specialist
RIMCE
Apr 2010 - Sep 2010 (5 months)
Associate/Manager
TNS
Apr 2008 - Apr 2010 (2 years)
Coordinator, Quality Management
TNS
Jun 2007 - Apr 2008 (10 months)
Senior Analyst – Coding, Programming, Reporting
MarketTools Research Pvt Ltd
Jun 2011 - Present (14 years 5 months)
Geospatial Data, Inc.
Jan 2014 - Present (11 years 10 months)
GIS Manager
Furman Land Surveyors, Inc.
Aug 2012 - Dec 2013 (1 year 4 months)
Survey / Business Development Manager
GAI Surveying and Mapping
Sep 2007 - Dec 2011 (4 years 3 months)
