faith mumbi

Lead beneficiary mobilization, training, and technical support for agribusiness projects, facilitating financial and market linkages for farmers. Conduct monitoring, reporting, and organize field events to improve adoption of good agricultural practices.

Supervised geo-mapping field operations and guided officers on data collection and process adherence to ensure data quality and compliance. Managed field planning, reporting, and collaboration with M&E to clean and compile datasets for program use.

Reviewed and approved credit presentations and supported underwriting, due diligence, and credit administration to maintain portfolio quality. Collaborated with senior management to enforce loan covenants, remediate pass-rated credits, and liaise with regulators.

Processed customer deposits, withdrawals, and special service requests while reconciling cash drawers and maintaining cash supplies. Ensured compliance with security procedures and supported accurate transaction reporting.

Provided inbound customer support, cross-sold bank products, and processed account transactions to meet customer needs. Captured customer feedback and resolved complaints to improve service delivery.

Taught mathematics and chemistry to secondary students, preparing lesson plans and delivering classroom instruction. Supported student learning through assessments and one-on-one tutoring.

Undertook the Foundations of Banking and Credit professional course at Moody's Corporation in October 2024.

Undertook the Elevating the Customer Experience professional course at Moody's Corporation in October 2024.

Grade: Second class honours upper division

Completed a Bachelor of Science in Entrepreneurship Studies at Moi University, graduating in 2016 with Second Class Honours (Upper Division).

Grade: B+ (68 points)

Completed secondary education at Magutu Secondary School, obtaining a mean grade of B+ (68 points) in 2011.