Simone Pedrazzi

I've spent seven years improving customer experiences and store operations across international fashion brands, including Timberland, Hollister, Superdry, and Zara.

At Timberland in Utrecht, I supported store operations, customer service, store standards, and loss prevention as a Store Supervisor.

At Hollister, I led teams, trained and onboarded staff, and supported visual merchandising across Utrecht and Amsterdam. As Assistant Store Manager at Steppin'Out, I managed employees, monitored KPIs, handled made-to-measure orders, and controlled inventory across four stores.

I'm multilingual in Italian, English, and Spanish, with basic Dutch, and I enjoy solving problems and working with people. I'm looking to bring my customer relations, order management, software troubleshooting, and team coaching skills to a remote customer support role.