Open to opportunities

Simon Boatwright

@simonboatwright

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Cybersecurity-focused systems administrator skilled in secure operations.

United States

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What I'm looking for

I seek a security-minded systems or infrastructure role where I can apply identity, email security, and incident response skills in a compliant, collaborative environment with growth into advanced security responsibilities.

I am a systems administrator with hands-on experience administering O365, Entra ID/Azure AD, Exchange, and endpoint environments while enforcing least-privilege and strong access controls. I have improved email security with ProofPoint, troubleshot VPN and authentication issues, and consistently triaged and resolved tickets with clear documentation to meet compliance requirements.

My background includes support in CJIS and high-security environments, hardware deployment and secure configuration, and incident response fundamentals such as log and PCAP analysis. I hold CompTIA Security+, Network+, A+, and a Google IT Support Certificate, and I bring practical skills in PowerShell, network troubleshooting, Wireshark/Tcpdump, and common ITSM tools to reliably protect and maintain corporate systems.

Experience

Work history, roles, and key accomplishments

Current

System Administrator I

Current

ServiceFirst Mortgage

Mar 2025 - Present (9 months)

Administered O365, Entra ID, and Exchange to secure user lifecycle management; managed ProofPoint email filtering to reduce phishing exposure and investigated authentication and VPN issues to maintain secure corporate access.

O365 Entra ID Exchange ProofPoint VPN Troubleshooting Ads Manager Zendesk Incident Response

Desktop Support Analyst

22nd Century Technologies, Inc.

Nov 2024 - Mar 2025 (4 months)

Operated in a CJIS-compliant environment supporting hardware deployment and secure configuration across county systems while enforcing strict identity, access, and asset governance procedures.

Hardware Deployments Governance Asset Management Documentation Ticketing

Support Desk Analyst

The20

Dec 2023 - Mar 2024 (3 months)

Resolved 30–40 daily tickets across varied security environments, handled O365/AD administration and secure onboarding/offboarding, and supported Priority 1 incidents involving servers, outages, and authentication failures.

O365 Active Directory VPN MFA Remote Support

Education

Degrees, certifications, and relevant coursework

Western Governors University

Bachelor of Science, Cybersecurity and Information Assurance

2023 -

Pursuing a Bachelor of Science in Cybersecurity and Information Assurance with coursework focused on security principles and information assurance practices.