Simbarashe Madzara

With over 12 years of experience as an IT Consultant, Microsoft Certified Trainer, and Systems Specialist, I bring a rare combination of technical depth, training capability, and business acumen — all delivered effectively in remote-first environments.

As Lead Microsoft Trainer and IT Consultant at MYLAB, I have spent the past decade running the firm's entire IT function: consultations, implementations, and training delivery. I built and maintain a 100% cloud-based business system with guaranteed uptime, and I have personally brought in major clients through referrals and direct requests. That mix of hands-on infrastructure work and client-facing consulting is exactly what remote IT roles demand — self-direction, reliability, and clear communication.

Earlier in my career, as IT Instructor at New Horizons Computer Learning Centre and System Administrator at Adept Solutions and Compulink Systems, I delivered training across Microsoft Office, Exchange, SharePoint, Cisco CCNA, VMware, and CompTIA A+, N+, and Security+, while managing on-premises and hybrid infrastructure for staff and external clients. I hold MCT, MCSA, MCSE, CCNA, and CompTIA certifications, and I am currently completing a BCom in Business Informatics — sharpening the business side of my technical work.

What I would bring to your team:

• Proven remote readiness — 10+ years managing cloud systems, distributed clients, and on-call support, all without needing a physical office.

• Microsoft ecosystem expertise — MCT, MCSA, MCSE, with deep experience in Azure-aligned tools, Active Directory, Exchange, SharePoint, and Office 365.

• Training and content development — I don't just fix systems; I build the documentation, training material, and onboarding content that helps teams adopt them.

• Business-minded consulting — I understand that IT exists to serve business outcomes, not the other way around.