Anthony Perez

Co-founded a company specializing in comprehensive cloud solutions and digital marketing strategies. Successfully managed an ad campaign for a client, increasing ad presence by 90% through keyword optimization and budget management.

Resolved a wide range of technical issues, including Windows, Azure sync, hardware malfunctions, and server licensing. Led MFA implementation with MS Authenticator, creating video tutorials and documentation.

Conducted server hardware replacements, diagnostics, and firmware updates. Managed network cable routing and server rack mounting, implementing server validation and power optimization procedures.

Managed diverse support tickets for Windows, hardware, mobile devices, and tax software, providing onsite and remote support. Trained and guided other technicians on new applications like Intapp and Workday.

Executed Active Directory requests for account and group management, ensuring proper network access control. Administered user access to applications and resources within the State’s network through AD group memberships.

Supported a large campus environment, provisioning user accounts and configuring Cisco Routers and Switches. Developed PowerShell scripts for automation and resolved desktop, network, and server issues.

Handled inbound support requests, managed Active Directory and Exchange accounts, and facilitated image deployment. Supported network administration, including VLAN, DHCP, and print server management.

Assisted with large-scale projects, including wireless access point installations and network expansion. Provided general IT support and contributed to infrastructure improvements.

Completed a Bachelor of Information Technology degree, gaining comprehensive knowledge in various IT domains. Focused on practical skills and industry-relevant technologies.

Obtained an Associate of Computer Science degree, building foundational knowledge in computer science principles. Developed skills essential for further studies and entry-level IT roles.