Silvia Correa

HR Operations and People Operations Specialist with 5+ years of experience supporting global teams across LATAM, the U.S., Europe, and Asia within Employer of Record (EOR), shared services, and financial services environments. Experienced in HR service delivery, employee lifecycle operations, payroll and benefits coordination, HRIS/data management, compliance audits, and high-volume case management, including leave-related pay, tax withholding, and W-2 cases for U.S. employees. Proven ability to improve workflows, standardize SOPs, support audits and policy rollouts, and deliver accurate employee and client support within defined SLAs. Currently deepening expertise in U.S. leave administration (FMLA). Bilingual in Spanish and English; trusted with confidential employee data.