Angela Tobo

I’m a bilingual People Operations professional with 4 years of experience running HR operations processes, especially in payroll and the employee lifecycle. I’m detail-oriented and analytical, with a strong focus on data integrity, reporting, and process improvement.

As a Payroll Analyst at Scotiabank, I generate and analyze reports to identify and resolve discrepancies, partnering with HR teams across Benefits, Pension, Onboarding, Projects and Compliance, Time and Pay. I resolve 160+ complex monthly payroll inquiries (payroll breakdowns, tax discrepancies, payment issues, and Canadian regulatory questions) while consistently meeting SLA targets and maintaining high customer satisfaction.

Previously, as a Hiring and Onboarding Advisor at Scotiabank, I executed core HR operational processes across the employee lifecycle, including onboarding, HR systems access, and employee data management. I supported recruiters and hiring managers on Benefits, Compensation, and HR Policies to ensure accurate, policy-aligned offer letters, and I used reporting to track and resolve onboarding and access issues.

Earlier, as a Human Resources Assistant at Asistencia Tecnica Industrial, I maintained compliance in HR documentation audits and employee records. I also supported HR operations and employee engagement initiatives, strengthening my customer-first mindset and ability to manage multiple priorities.