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Maria Paula Chavez

@mariapaulachavez

People Solutions representative at Concentrix supporting HR operations, employee lifecycle processes, and employee experience.

Colombia

Message

At Concentrix, I support employees and leaders with HR inquiries and follow-up, while helping resolve cases and improve the employee experience.

I support Leave of Absence, offboarding, exit surveys, and employee records. I also use Excel, Power Query, and process automation to validate HR data, support reporting, and reduce manual work.

Experience

Work history, roles, and key accomplishments

Current

Sr. Representative, People Solutions Center

Current

Concentrix

Mar 2025 - Present (1 year 7 months)

Support employees and leaders with HR inquiries, providing clear guidance and follow-up while managing expectations and service quality. Support HR operations across employee lifecycle processes, including Leave of Absence, offboarding, exit surveys, and employee data/records.

SENA Apprentice

Fundación CTIC, Centro de Tratamiento e Investigación sobre

Jul 2024 - Jan 2025 (6 months)

Supported administrative and people-related activities, maintaining organized information and following established procedures. Developed attention to detail, customer service, and process-following skills in a professional environment.

Administrative Support Customer Service Attention To Detail Procedure Following