
Laura Gomez
@lauragomez3
HR & Operations professional with 4+ years of experience in recruitment, onboarding, employee support, compliance, and administrative operations.
What I'm looking for
I am an HR and Operations professional with 4+ years of experience in human resources, recruitment, administrative support, quality assurance, and healthcare operations. My experience includes candidate screening, onboarding, employee support, documentation, compliance, process improvement, and coordination with international teams.
I have also worked in healthcare and insurance operations, where I developed strong attention to detail, problem-solving, and data management skills. I have experience using tools such as Google Workspace, Excel, CRM and healthcare platforms.
I am particularly interested in HR Operations, Talent Acquisition, Recruiting, and employee support. I enjoy working remotely, learning new technologies, improving processes, and helping organizations build efficient and positive employee experiences.
Experience
Work history, roles, and key accomplishments
Quality Assurance, Payments Control
Gasphy Home Health
Oct 2024 - Present (2 years)
Review operational documentation and ensure compliance with internal procedures. Analyze financial workflows to identify process risks and improve tracking accuracy.
HR & Operations Support Specialist
Open Access Insurance
Jan 2025 - Feb 2026 (1 year 1 month)
Served as the main point of contact for employee inquiries related to HR policies, benefits, and payroll. Coordinated onboarding, offboarding, and credentialing processes, ensuring timely completion and compliance.
Human Resources & Operations Coordinator
Flowers & Flores NY
Oct 2023 - May 2024 (7 months)
Supported recruitment coordination processes, including candidate communication and interview scheduling. Maintained organized employee and candidate documentation records.
Supported administrative and financial processes in a global corporate environment. Gathered requirements and documented workflows.
Education
Degrees, certifications, and relevant coursework
Eu Europea
Master's Degree, Human Resources Management and Administration
Pursuing a Master's Degree in Human Resources Management and Administration online.
Universidad Externado de Colombia
Bachelor's Degree, Business Administration
Earned a Bachelor's Degree in Business Administration.
IBM
Enterprise Design Thinking Practitioner, Design Thinking
Completed the Enterprise Design Thinking Practitioner certification.
Power BI
Power BI – Data Analysis & Business Intelligence, Data Analysis & Business Intelligence
Completed training in Power BI for Data Analysis and Business Intelligence.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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