Angie Calderon
@angiecalderon1
HR & People Operations professional driving employee experience and compliance.
ColombiaWhat I'm looking for
I am an HR and People Operations professional with 8+ years of cross-industry experience supporting large U.S.-based workforces, with strengths in onboarding/offboarding, HRIS administration, compliance, and bilingual internal communications. I have led employee experience initiatives, training coordination, event planning, and safety programs that reduced workplace incidents and strengthened retention.
I actively manage audit-ready employee records, payroll coordination, and E-Verify compliance while partnering with leadership to generate actionable insights from performance review cycles. I bring practical bilingual (English/Spanish) communication skills, hands-on HR operations delivery, and a track record of improving cross-functional collaboration and workforce engagement.
Experience
Work history, roles, and key accomplishments
Human Resources Administrative Assistant
Mullet’s Aluminum Products Inc.
Oct 2021 - May 2025 (3 years 7 months)
Owned end-to-end onboarding and offboarding for a 240+ employee U.S. workforce, administered HRIS, E-Verify, payroll coordination and benefits, and maintained audit-ready confidential personnel records while reducing incidents through safety initiatives.
Hiring & Operations Lead
Caragiulos Italian American Restaurant
Feb 2020 - May 2025 (5 years 3 months)
Led front-of-house workforce operations and scheduling for a 20+ staff hospitality environment, coordinated hiring support and payroll accuracy, and maintained high guest satisfaction.
Accounts Payable Admin Assistant
Mullet’s Aluminum Products Inc.
Aug 2020 - Oct 2021 (1 year 2 months)
Served as primary bilingual liaison between operations and Spanish-speaking employees and managed high-volume expense reconciliation, implementing audit-ready electronic filing to strengthen financial controls.
Operations & Customer Support
Kelly Services - Action Upholstery Supply
Jun 2020 - Aug 2020 (2 months)
Supported operational continuity during COVID disruptions by managing order processing, client communications, and inventory coordination, improving fulfillment efficiency.
Quality Analyst
Sears / First Data - Foundever
Sep 2017 - Dec 2017 (3 months)
Promoted to Quality Analyst leading performance assurance for a 65-agent team, implementing scorecards, calibration and coaching that increased customer satisfaction to 85%.
Bilingual Customer Service Representative
Sears / First Data - Foundever
Apr 2014 - Dec 2016 (2 years 8 months)
Delivered high-volume financial customer support for U.S. client accounts under compliance and fraud-prevention protocols and supported HR and operations on interviews and performance improvement.
Education
Degrees, certifications, and relevant coursework
Universidad Santo Tomás
Bachelor in Marketing, Marketing
Bachelor in Marketing earned with a focus on marketing principles and business practices.
Universidad La Salle
Seminar in Business Administration (Marketing Emphasis), Business Administration
Completed a seminar in Business Administration with a marketing emphasis.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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