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Sikemi OladejiSO
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Sikemi Oladeji

@sikemioladeji

Customer Care Representative with experience supporting banking, real estate, and retail customers and resolving service requests.

Nigeria
Message

At Abottmax Finance, I answered customer enquiries about accounts, products, services, and transactions, and handled issues involving cards, transfers, and account access.

At Professional Rich Properties Limited, I responded to questions about properties, prices, locations, and payment plans. I also coordinated property inspection appointments and addressed client complaints and requests.

At Prec-Vic Fashion House, I answered customer questions through phone, email, chat, and social media, and documented concerns and resolutions. Earlier, at Ogo-Oluwa Fancy Store Ogunpa, I helped customers choose clothing and supported orders, deliveries, exchanges, and returns.

Most recently, at Express Tech Abuja, I scheduled meetings, organized files, researched flights, booked hotels, and prepared itineraries. I used Trello to organize tasks, deadlines, and communication.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EA

Express Tech Academy

Virtual Assistant Certificate, Virtual Assistance

Completed a Virtual Assistant certification in 2026.

NC

National Youth Service Corps

National Youth Service Corps, National Service

Completed the National Youth Service Corps program in 2024.

Obafemi Awolowo University logoOU

Obafemi Awolowo University

Bachelor of Science, Economics

Grade: Second Class Upper Division

Bachelor of Science in Economics with Second Class Upper Division, obtained in August 2023.

SH

Side Hustle

Digital Marketing Certificate, Digital Marketing

Completed a Digital Marketing Certificate in 2022.

SH

Side Hustle

Product Management Certificate, Product Management

Completed a Product Management certificate in 2022.

Tech stack

Software and tools used professionally

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