At Dake Shopping Mall, I supported customers with skincare and fashion enquiries, product recommendations, pricing, and availability. I coordinated orders through delivery and handled complaints, escalating complex issues when needed.
At Rex Supermarket, I helped customers choose fashion products, processed sales and orders, and followed up to encourage repeat purchases. I also monitored product availability and supported promotional activities.
At Languagehub, I worked remotely as a Virtual Assistant, maintaining financial records, tracking payments and expenses, and preparing financial reports for management.
At D'Osca Hotel, I welcomed visitors, managed calls and enquiries, coordinated appointments and office activities, and prepared reports following site visits and meetings.
