Willem Grobler

I'm currently leading day-to-day IT operations at Paramount Aerospace Industries, supporting approximately 110 users and administering Microsoft 365 for approximately 120 accounts. I stay hands-on with senior troubleshooting, infrastructure administration and project delivery across business-critical engineering and manufacturing operations.

I manage Windows Server, Active Directory, Group Policy, DNS, DHCP and Hyper-V, while resolving complex Microsoft 365, identity, firewall, VPN and networking issues. I also design infrastructure, security, backup and recovery improvements using Veeam and Backup Exec.

Previously, at First Technology, I supported MSP customer estates of approximately 20 to 600 users as a senior escalation point. I contributed to Microsoft 365 and Azure migrations, including the Limpopo Department of Health and Social Development migration, and mentored lower-tier engineers.

Across more than 20 years in IT, I've supported enterprise, government and multi-site environments, translating requirements into practical technical solutions and clear operational documentation.