Sigita Pa
@sigitapa
I lead cross-border e-commerce onboarding and customer experience projects.
LithuaniaWhat I'm looking for
I've led cross-border e-commerce client onboarding at MakesYouLocal, taking projects from start to launch across markets including Lithuania, Latvia, Estonia, Czechia, Slovakia, Poland, and Denmark. I managed 6–10 parallel localization, translation, customer service, technical setup, and integration projects while training clients and internal teams.
More recently, at Metso Global Business Services, I gathered finance stakeholder requirements and prepared functional specifications for ServiceNow catalogue improvements. My background also spans B2B sales, store operations, technical writing, UX content, team leadership, and customer-first service.
Experience
Work history, roles, and key accomplishments
Customer Interaction Project Manager
Metso Global Business Services
Jan 2026 - Apr 2026 (3 months)
Collaborated with finance stakeholders to gather requirements for ServiceNow development and prepared functional specifications for catalogue improvements. Served as a liaison between finance and the development team, contributing to cross-functional customer experience projects.
Education
Degrees, certifications, and relevant coursework
ISM University of Management and Economics
Master of Science, Innovation and Technology Management
2025 -
Pursuing a Master's degree in Innovation and Technology Management.
Vilnius Tech
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
LithuaniaAuthorized to work in
Salary expectations
Job categories
Skills
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