Sierra Jacukowicz

I am a dedicated professional with a B.S. in Criminal Justice from the University of Central Florida, where I graduated Cum Laude with a 3.7 GPA. My academic journey has equipped me with strong analytical skills and a solid foundation in interpersonal communication. I have honed my abilities in high-pressure environments through my extensive experience in call centers, where I have effectively managed teams and handled customer interactions with empathy and professionalism.

In my current role as a Supervisor and Monitor at GMRS, I oversee a team of 50-60 agents, providing them with the necessary support and feedback to excel in their roles. My experience includes conducting political surveys and managing technical issues, ensuring that my team operates smoothly and efficiently. I am passionate about fostering a positive work environment and am committed to the growth and development of my colleagues.

Throughout my career, I have been recognized for my leadership skills, earning accolades such as being on the Dean's List for five semesters and the President's List during my time at Eastern Florida State College. I am eager to leverage my skills and experience in a challenging new role that allows me to continue growing professionally while contributing to a dynamic team.