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Sid T

@sidt

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AI product strategist at Sorim turning enterprise challenges into LLM-powered modernization and business solutions.

Australia

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At Sorim, I lead AI product innovation, translating business problems into scalable products and modernization accelerators. My work spans LLMs, RAG, vector search, and AI agents, from discovery and architecture through validation and production adoption.

At Ford Motors Company, I defined product vision for Salesforce Automotive Cloud, Service Console, and OmniStudio across ANZ. I led Salesforce–SAP integration through MuleSoft and Platform Events, and Salesforce automation initiatives generated approximately $134K in annual efficiency gains.

Earlier, I led Salesforce product and architecture for WealthConnect at Creativemass and delivered enterprise solutions across financial services, healthcare, automotive, and online marketplaces. I bring 13+ years of hands-on Salesforce architecture experience and have worked across business analysis, solution design, integration, modernization, and production delivery.

Experience

Work history, roles, and key accomplishments

Current

AI Product Innovation & Technical Strategist

Current

Sorim Inc.

Jan 2026 - Present (9 months)

Leads AI strategy and enterprise transformation through GenAI, LLMs, and agentic AI, translating business problems into scalable products and modernization accelerators. Drives product lifecycle from ideation to production adoption across manufacturing, healthcare, and automotive use cases.

LLM RAG Vector Search Semantic Vector Indexing AI Agents Confidence Scoring Traceability Governance AI Assisted Code Transformation Testing Automation LLM Monitoring Product Management Enterprise Architecture

Solutions & Technical Architect & Product Manager

Ford Motors Company

Jun 2024 - Dec 2025 (1 year 6 months)

Defined and delivered product vision for Salesforce Automotive Cloud, Service Console, and OmniStudio, aligning roadmaps with business goals across ANZ. Led stakeholder engagement, process mapping, integration architecture, and AI innovation with Vector Search and RAG.

Salesforce OmniStudio MuleSoft Platform Events SSO Entra ID SAP Data Migration Product Management Backlog Management PI Planning Sprint Planning AI Vector Search RAG Enterprise Knowledge Management

Program Manager & Architect

Blue Cross of Idaho

Sep 2023 - May 2024 (8 months)

Led a global development team delivering Vlocity / Salesforce Industries CPQ solutions, defining Quote-to-Card business processes and optimizing integrations. Conducted business requirements, proof-of-concept, and prototyping for healthcare and insurance use cases.

Vlocity Salesforce Industries CPQ Agile Scrum Docusign Integration Dataflow Business Requirements Prototyping

Salesforce Solutions Lead

Vodafone

Jun 2023 - Aug 2023 (2 months)

Provided technology leadership across Salesforce and OmniStudio business applications, supporting technical design and solution delivery. Worked hands-on with Cards Framework, OmniScripts, and Data tools to translate complex business requirements into platform solutions.

Salesforce OmniStudio Cards Framework OmniScripts Datatools Technical Design Solution Delivery

Salesforce Product Manager / Enterprise & Solutions Architect

Creativemass

May 2020 - Apr 2023 (2 years 11 months)

As an early founding employee, led Salesforce product and architecture for WealthConnect, an enterprise platform for financial-adviser processes. Owned requirements, solution architecture, integration, migration strategies, and managed-package architecture, while mentoring engineering teams.

Salesforce Product Management Solutions Architect Integration Migration Managed Packages AMP Hierarchies Sharing Permissions Visibility Models Test Strategy Deployment CI CD Mentorship

Salesforce Engineering / Solution Architect

Stratizant

Jan 2018 - Jan 2020 (2 years)

Served as Salesforce Practice Architect and Technical Lead, shaping enterprise digital solutions around business initiatives. Led technical requirements, design, configuration, code review, testing, and deployment, and designed the Loan Participation Network on Salesforce Lightning.

Apex Visualforce Lightning Web Components APIs Soap Rest JSON XML Handling Integration Platforms Salesforce Lightning Product Lifecycle Management Requirements Solution Design Development Testing Deployment

Technical Architect / Senior Technology & QA Manager

Thirdware Solutions

Jan 2012 - Dec 2017 (5 years 11 months)

Delivered Salesforce solutions from presales through deployment, designing enterprise applications like ExSights Supplier Collaboration and FinancialForce HCM. Led QA strategy, automation testing, and continuous integration, and designed service-oriented and microservices architectures.

Technology Operations Manager / Enterprise Solutions Architect

IronPlanet.com

Jan 2000 - Dec 2012 (12 years 11 months)

As a founding employee, developed end-to-end experience across requirements, design, development, testing, operations, and documentation. Collaborated on a real-time online auction platform selling approximately $200M of heavy equipment, applying adaptive planning and continuous integration.