Saurav Bakshi
@sauravbakshi
I move regulated banking AI and modernisation from pilot to governed production.
What I'm looking for
I've led solution architecture for ANZ Plus product and pricing modernisation at DXC Technology, domain architecture for NAB's Amazon Connect AI program at DWS, and FATCA/CRS regulatory reporting data architecture at ANZ across more than 20 countries.
With more than 20 years in banking technology—from mainframes and cards platforms to production AI agents—I align product, engineering, data, risk and delivery teams around solutions that can actually run. I currently lead cross-functional transformation engagements at Zafin, shaping banking product, pricing, SaaS and AI-agent solutions from discovery through delivery.
Experience
Work history, roles, and key accomplishments
Responsibilities
- Lead a cross-functional consulting team across client transformation engagements on the Zafin SaaS platform, hosted on Microsoft Azure.
- Act as solution authority across client engagements, taking accountability for the end-to-end solution from discovery through delivery.
- Work with banking customers to define scenarios and requirements, and shape product and pricing needs i
Leads cross-functional consulting teams on Zafin SaaS platform transformations, acting as solution authority from discovery through delivery, and driving AI agent adoption for functional and data specification work.
Writer
The Thinking Hat
Jun 2018 - Present (8 years 2 months)
Writes at Architecture Speak on Substack and thethinkinghat.com for technology leaders, CDAIOs, and enterprise architects, turning industry noise into actionable insights for AI and modernization decisions.
I write at Architecture Speak on Substack and www.thethinkinghat.com — for the Technology Leaders, CDAIOs and Enterprise Architects now expected to have the AI answer no one wrote down for them. I turn the noise into what actually changes a decision you own.
Responsibilities
- Owned domain architecture for NAB's Contact Centre AI program, covering banker-assisted and customer servicing journeys on Amazon Connect.
- Shaped the solution roadmap and target architecture for assisted servicing, working across product, engineering and delivery teams.
- Defined the data integration approach to align contact centre operational hierarchies with existing HR h
Responsibilities
- Led solution architecture for ANZ's product and pricing modernisation across Deposits, Loans and Credit Cards, as system integration partner on the ANZ Plus Program.
- Worked with ANZ product, engineering and integration teams to shape target-state design and keep product, integration and data layers aligned.
- Ran capability gap assessments, proof-of-concept work and vendor r
Responsibilities
- Led the business solution workstream for Bendigo Bank's deposit product simplification and modernisation, managing a team of five analysts from requirements through solution design.
- Coordinated delivery across multiple scrum teams, owning requirement traceability, non-functional requirements and end-to-end task tracking.
- Set delivery standards across the program, including
Here is ANZ Data Architect. Past tense, scope-level, achievements moved out.
Data Architect
ANZ | Melbourne, Australia
Responsibilities
- Owned data architecture for ANZ's FATCA/CRS regulatory reporting platform across Group Risk and Tax.
- Designed the operational data warehouse using Conceptual / ER Modelling /Dimension modelling, Data Vault 2.0 architecture and ETL design across 20+ oper
Responsibilities
- Led business analysis for UnionPay International card acquiring across ANZ's POS and ATM network in 20+ operating countries.
- Led the Australia business analysis team and mentored analysts through requirements and delivery.
- Supported program leadership in building and mentoring a multi-country business analysis team across Australia, New Zealand, Fiji and Singapore.
- Coord
Responsibilities
- Owned business and technical solution design for MasterCard, Visa and AMEX scheme release requirements in VisionPlus.
- Designed integration architecture across ANZ's cards and lending modernisation programs, including NFC card payments, loans platform migration and statements processing.
- Established canonical data models and ESB integration architecture across multiple card
Responsibilities
- Led pre-sales technical work for three clients in parallel, including solution options, RFP responses and client needs analysis.
- Led a 10-member core team delivering strategic initiatives for HDFC Bank, DBS Bank, Arab Financial Services and Network International.
- Owned application architecture and solution design across cards and core banking engagements on VisionPlus.
- M
Responsibilities
- Delivered mainframe systems programming and batch processing optimisation for financial services clients.
- Upgraded IMS DB/DC online programs as part of a B2B middleware implementation for Northwest Airlines.
- Worked across COBOL, VSAM, JCL, DB2, CICS, IMS and IDMS in production financial services environments.
- Applied systems engineering and performance tuning to improve
Education
Degrees, certifications, and relevant coursework
National University of Singapore
Chief Data and AI Officer Programme, Artificial Intelligence
2025 - 2026
Deakin University
Master's Degree in Business Analytics, Business Analytics and Data Science
2014 - 2017
- Attained 6.3 GPA while simultaneously thriving in a challenging full-time role, demonstrating exceptional commitment to both academic and professional excellence.
- Member of the CityZen team awarded an Honourable Mention at the 2017 GovHack Red Carpet Awards for creating and presenting a Tableau Analytics Dashboard on Census Data in the Censational Hack Category.
- Ranked as a Top 5 Finalist an
National Institute of Information Technology
GNIIT, Systems Management
1997 - 2001
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
thethinkinghat.comJob categories
Skills
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