Open to opportunities

Mapule User

@mapuleuser

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Adaptable professional with strong client management and administrative skills.

South Africa

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What I'm looking for

I am looking for a customer-centric organization where I can advance into higher-level customer service roles. I am also interested in transitioning into a career in Human Resources, leveraging my educational background in Behavioral Sciences to contribute effectively to HR initiatives and strategies. I am eager to pursue professional development opportunities in HR, including training programs.

I am an adaptable and detail-oriented professional with a strong background in client management, administrative tasks, and customer service. With practical experience in outbound telesales and comprehensive product knowledge, I excel in delivering exceptional service in fast-paced environments. I am skilled in addressing inquiries, resolving issues, and ensuring customer satisfaction. Additionally, I have expertise in promoting products, providing information, and handling objections. My administrative skills include record keeping, filing, and general administrative tasks. I am proficient in MS Office and Google Drive, and I have effective planning and organizing abilities, as well as analytical skills to analyze data and make informed decisions.

My educational background includes a Bachelor of Arts in Behavioral Sciences, with a focus on Psychology and Sociology. I have completed coursework in social psychology, research methods, and cultural sociology, which has provided me with a comprehensive understanding of human thought and behavior in diverse social contexts.