Shyamali Nag
@shyamalinag
I manage client consultations, CRM operations, and cross-functional enrolment processes.
What I'm looking for
I'm currently supporting client consultations and end-to-end sales operations at Simplilearn Solutions Pvt. Ltd., where I maintain Salesforce records, resolve customer queries, and coordinate smooth enrolment and onboarding.
My consistent performance and contribution led to a promotion from Senior Inside Sales Manager to Inside Sales Specialist. I work closely with cross-functional teams while maintaining strong customer satisfaction in a high-volume client environment.
Previously, as an Audit Trainee at Guha & Matilal Chartered Accountants, I conducted internal and statutory audits for a software company, performed asset verification, and supported audit documentation and compliance processes.
With a BBA in Accountancy, Taxation & Auditing, I bring analytical work, stakeholder management, CRM skills, data analysis, and adaptability across operations, finance, quality, and business support functions.
Experience
Work history, roles, and key accomplishments
Inside Sales Specialist
Simplilearn Solutions Pvt. Ltd
Jun 2026 - Present (2 months)
Managed high-volume client consultations, coordinated cross-functional teams for enrolment, maintained CRM records in Salesforce, and resolved customer queries. Promoted from Senior Inside Sales Manager based on consistent performance.
Senior Inside Sales Manager
Simplilearn Solutions Pvt. Ltd
Sep 2025 - Jun 2026 (9 months)
Managed client consultations and sales operations, coordinated with cross-functional teams, and maintained CRM records. Recognized with a promotion to Inside Sales Specialist.
Audit Trainee
Guha & Matilal Chartered Accountants
Apr 2024 - Jun 2024 (2 months)
Conducted internal and statutory audits for a software company, performed asset verification for corporate clients, and assisted in audit documentation and compliance processes.
Education
Degrees, certifications, and relevant coursework
NSHM School of Management and Technology
Bachelor of Business Administration, Accountancy, Taxation & Auditing
Grade: 7.75 GPA
Pursued a Bachelor of Business Administration with a focus on Accountancy, Taxation, and Auditing, graduating in 2025 with a GPA of 7.75.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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