Shweta Handge
@shwetahandge
ServiceNow System Administrator with 2 years hands-on experience and 3.5 years total IT experience.
IndiaWhat I'm looking for
I am a results-oriented ServiceNow System Administrator with 2 years of hands-on ServiceNow experience and 3.5 years total professional IT experience. I have worked on ServiceNow onboarding development, catalogs, end-to-end implementations, and modules including Incident Management, Client Scripts, Server Scripts, GlideRecord usage, and SLA configuration.
I've contributed to enterprise projects at Tech Mahindra supporting customers including IFS, Tele2 Sweden (ATF testing), and Vodafone UK (BMC Remedy environment). I hold the ServiceNow Certified System Administrator certification plus micro-certifications in Flow Designer Administration, Service Portal Fundamentals, Integration Hub, and Azure Fundamentals (AZ-900).
Experience
Work history, roles, and key accomplishments
TMServiceNow System Administrator
Provided ServiceNow system administration and support across multiple client projects, resolving platform issues via OSCA tool and implementing modules that improved ITSM operations. Performed ATF testing, configured incidents and built catalog/forms, users, groups and roles to meet client requirements.
Education
Degrees, certifications, and relevant coursework
Sandip Institute of Technology and Research Centre
Bachelor of Engineering, Computer Engineering
Grade: 80%
Completed Bachelor of Engineering with an aggregate of 80% in June 2020.
K.K. Wagh Women's Polytechnic
Diploma, Engineering (Diploma)
Grade: 80%
Completed Diploma with an aggregate of 80% in June 2017.
R.J.C.B Girls Highschool Nashik
SSC (Secondary School Certificate), Secondary Education
Grade: 79.60%
Completed State Board SSC with an aggregate of 79.60% in June 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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