SHShuntivieya Hamilton
@shuntivieyahamilton
Experienced Customer Service Representative and Data Entry Specialist.
United StatesWhat I'm looking for
I am a dedicated professional with a strong background in customer service and data entry. With experience at Teleperformance and Mclane Company Inc, I have honed my skills in providing exceptional support and ensuring high levels of customer satisfaction. My ability to collaborate with cross-functional teams has allowed me to enhance service delivery and address recurring issues effectively.
In my previous roles, I have demonstrated my expertise in data analysis and interpretation. I have successfully gathered data requirements, analyzed market research data, and provided insights into customer behavior. My attention to detail and organizational skills have been crucial in optimizing data collection methods and improving data accessibility, ultimately supporting strategic decision-making.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance
Jun 2023 - Jun 2025 (2 years)
Provided exceptional customer support through various channels, including phone, email, and live chat, ensuring high levels of customer satisfaction. Collaborated with cross-functional teams to enhance service delivery and address recurring issues.
Data Entry
McLane Company Inc
Mar 2021 - Jun 2023 (2 years 3 months)
Collaborated with cross-functional teams to gather data requirements and ensure alignment on analysis goals. Conducted in-depth data analysis to identify trends and insights that informed strategic decision-making.
Education
Degrees, certifications, and relevant coursework
Chalmette High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects.
San Marcos Job Corps
CNA Certification, Nursing Assistant
Obtained Certified Nursing Assistant certification, developing essential skills in patient care and support.
Jantel Labz
Clinical Medical Assistant, Medical Assisting
Completed training and certification as a Clinical Medical Assistant, acquiring expertise in clinical procedures and patient assistance.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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