At Salespree, I support U.S. customers with questions about new and refurbished kitchen and laundry appliances. I share accurate information about products, pricing, warranty, delivery, installation, availability, and payment options.
I handle online inquiries, follow up on pending orders and customer requirements, and coordinate with store, warehouse, delivery, and installation teams to resolve issues. When a concern needs additional help, I escalate it to the appropriate team.
At Codify Lab, I supported day-to-day sales operations with operational insights and analysis. I also developed processes to improve efficiency and supported planning and decision-making.
Earlier, I handled customer-facing sales activities at RK Creations and developed online campaigns at Globussoft, where I also responded to customer concerns and maintained customer databases.
