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Shruti Varude

@shrutivarude

B2B SaaS sales and account management at Shine.com, growing a ₹5+ Cr enterprise portfolio through renewals and account expansion.

India

Message

At Shine.com (HT Media Ltd), I managed a ₹5+ Cr B2B enterprise SaaS recruitment portfolio, supporting revenue growth through renewals, upselling, and account expansion.

I advised C-level HR leaders and Talent Acquisition heads on hiring needs and tailored recruitment solutions. I also used platform metrics in QBRs to support retention and upsell conversations.

At CarDekho.com, I managed SMB dealer accounts and analyzed the Enquiry–Test Drive–Booking–Retail funnel to address conversion bottlenecks. Championing digital sales tools and campaign dashboards drove a 25% improvement in platform adoption.

Earlier, I managed digital media and influencer marketing clients at Fame Keeda Networks, and dealer accounts at CarTrade Tech Ltd (CarWale). At CarTrade Tech, I maintained 90%+ client satisfaction through proactive risk analysis and timely escalations.

Experience

Work history, roles, and key accomplishments

Deputy Manager – Customer Success

Shine.com (HT Media Ltd)

Aug 2025 - Jun 2026 (10 months)

Managed a ₹5+ Cr B2B enterprise SaaS recruitment portfolio, driving revenue through strategic renewals, upselling and account expansion. Served as trusted advisor to C-level HR leaders and delivered data-driven QBRs to senior stakeholders.

SaaS Sales Account Management Renewals Upselling Cross Selling Consultative Selling QBR Executive Reporting Data Analysis CRM Excel Power BI Jira

Dealer Success Manager

CarDekho.com

Sep 2023 - Jul 2025 (1 year 10 months)

Owned end-to-end account management for a scaled SMB dealer portfolio, analyzing the enquiry-to-retail funnel to drive conversions. Drove a 25% improvement in digital platform adoption and ran regular business reviews with dealer stakeholders.

Account Management SMB Sales Pipeline Management CRM Data Analysis Lead Generation Campaign Management Business Reviews Root Cause Analysis Digital Adoption

Assistant Manager – Client Servicing

Fame Keeda Networks

Apr 2023 - Sep 2023 (5 months)

Managed B2B client portfolios in digital media and influencer marketing, translating client objectives into campaign strategies. Analyzed engagement and conversion data and owned client performance reporting.

Client Servicing Digital Media Influencer Marketing Campaign Strategy Data Analysis performance reporting ROI Analysis Instagram YouTube

Account Manager – Dealer Solutions

CarTrade Tech Ltd (CarWale)

Sep 2022 - Mar 2023 (6 months)

Managed a ₹10 Lac SMB dealer account portfolio, analyzing pipeline data to drive retail sales performance and digital advertising ROI. Led account onboarding and product training, maintaining 90%+ client satisfaction.