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Mohammed ArifMA
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Mohammed Arif

@arifmuhamad1990

11 years of experience in SaaS, IT & Technology Sales, Business Development, and Account Management, driving client acquisition and revenue growth

India
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What I'm looking for

Seeking opportunities in SaaS Sales, IT Sales, Business Development, Account Management, Key Account Management, and Enterprise Sales. Interested in CRM, CCaaS, AI, IoT, Telematics, and IT Services. Open to domestic and international remote roles where I can leverage my 11 years of experience in client acquisition, revenue generation, strategic account management, and business growth.

I am a results driven Sales and Business Development professional with 11 years of experience across SaaS, IT, and BPO industries. I specialize in Enterprise Sales, Business Development, Key Account Management, and Strategic Partnerships, with expertise in selling SaaS platforms, AI powered solutions, digital transformation technologies, enterprise IT products, and IoT solutions.

Throughout my career, I have managed complete sales lifecycles, from lead generation, prospecting, and client engagement to solution consulting, commercial negotiations, and deal closures. I have experience engaging with CXOs, business leaders, and key decision makers, developing strategic accounts, driving revenue growth, and building long term customer relationships.

My professional experience includes Salesforce CRM, CCaaS, Omnichannel Contact Center Solutions, AI Automation, eProcurement, Digital Analytics, IoT Telematics, and Enterprise Software Solutions.

Some of my key achievements include closing enterprise deals worth ₹3 crore+, onboarding 10+ enterprise clients within a year, achieving 120% of quarterly sales targets, and driving significant revenue growth through strategic account management.

I am passionate about helping businesses leverage technology to improve operational efficiency, customer experience, and business growth.

Experience

Work history, roles, and key accomplishments

IB

Customer Service Associate

Intelenet Global Services (Serco BPO)

Aug 2015 - Jun 2016 (10 months)

Handled inbound calls for activating Airtel prepaid, postpaid SIM cards, and fixed landline numbers. Managed high-volume call operations with low average handling time.

Customer ServiceInbound Calls
SIM Activation
High Volume Call Management
AHT Optimization

Education

Degrees, certifications, and relevant coursework

Tumkur University logoTU

Tumkur University

Bachelor of Science, Science

2009 - 2012

Bachelor of Science degree from Tumkur University, completed in 2012.

Tech stack

Software and tools used professionally

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