Shrook Hilaly
@shrookhilaly
I drive luxury beauty sales through consultative service, product education, and clienteling.
IsraelWhat I'm looking for
At The Estée Lauder Companies’ CCS Multi-Brand Hub, I drive approximately $40,000+ in monthly sales across skincare, makeup, and fragrance. I build loyalty through consultative selling, makeup application, product education, and after-sale support across seven prestige brands.
I've also supported high-volume retail, visual merchandising, customer experience, POS operations, and inventory workflows. I communicate with clients in Arabic, Hebrew, English, and Korean and am open to beauty, retail, customer service, remote, and employer-sponsored relocation opportunities.
Experience
Work history, roles, and key accomplishments
Prestige Beauty Advisor & Multi-Brand Consultant
The Estée Lauder Companies
Jul 2024 - May 2025 (10 months)
Consistently exceeded monthly sales KPIs and drove approximately $40,000+ in monthly store sales across skincare, makeup, and fragrance in a multi-brand luxury environment. Increased basket size through cross-selling across Estée Lauder, M·A·C, Bobbi Brown, Clinique, Origins, Jo Malone, and Tom Ford.
Behavioral & Patient Support Assistant
Psychological Rehabilitation Center
Jun 2019 - Jun 2023 (4 years)
Supported patient registration, documentation, and wellness activities with empathy, active listening, and confidentiality.
Supported high daily customer volume through proactive assistance, product recommendations, and a consistently positive shopping experience. Improved floor presentation by supporting visual merchandising, replenishment, and trend-based product placement.
Customer Experience & Operations Lead
Prestige Café & Confectionery Hub
Jan 2020 - Feb 2023 (3 years 1 month)
Coordinated front-of-house workflow in a high-volume environment, ensuring accurate POS handling, inventory tracking, and issue resolution. Maintained hospitality standards and resolved customer concerns efficiently, supporting strong repeat-service quality.
Clinical Operations Volunteer
Health Medical Clinic
Jan 2019 - Jun 2019 (5 months)
Assisted staff with intake and confidential documentation, supporting smooth daily clinic operations.
Education
Degrees, certifications, and relevant coursework
Busan University of Foreign Studies
Korean Language Immersion Program, Korean Language
Grade: Level 3
Completed Korean Language Immersion Program at Level 3.
Tech stack
Software and tools used professionally
Availability
Location
IsraelAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Shrook?
You can contact Shrook and 90k+ other talented remote workers on Himalayas.
Message ShrookGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
