Open to opportunities

Sky Sarah

@skysarah

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Experienced operations leader with a focus on business analytics.

Israel

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What I'm looking for

I am looking for a role that allows me to utilize my operations expertise while transitioning into data analytics or accounting, with opportunities for growth and professional development.

I am an experienced operations and support leader with over 15 years in client management and team coordination. My career has been marked by a proven track record of supervising remote teams and managing complex systems, particularly in financial tasks such as chargebacks and refunds. I pride myself on my dependable work ethic, being the first one logged in and the last one out, ensuring that I deliver consistent results.

Currently, I am pursuing a degree in Business Analytics and a QuickBooks certification to transition into data or accounting-focused roles. My experience includes managing high-volume client communication, overseeing internal reports, and maintaining strong relationships with clients. I am passionate about streamlining workflows and enhancing customer experiences, and I am excited to leverage my skills in a new role that aligns with my career goals.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Weimark

Jan 2021 - Present (4 years 6 months)

Managed high-volume client communication via email and phone, personally handling all chargebacks and refunds with accuracy and urgency. Oversaw internal and client-facing reports across departments, maintaining strong relationships with clients and applicants.

Client Communication Chargebacks Relationship Building

Executive Manager to CEO

Facade and Envelope

Jan 2018 - Present (7 years 6 months)

Coordinated CEO’s schedule, business accounts, and key meetings, while managing inventory and staff scheduling for the office. Served as liaison between clients, contractors, and the executive team, maintaining detailed oversight of daily business operations.

Executive Support Scheduling Inventory Management Business Operations

Salon Manager

Raquel's Beauty Bar

Jan 2014 - Present (11 years 6 months)

Supervised front-desk operations, staff scheduling, and inventory control, delivering high-level customer service to diverse clientele. Handled opening/closing procedures and cash register reconciliation, booking appointments and answering all incoming inquiries.

Scheduling Inventory Control Customer Service