Shreya Arora

I’m a dynamic, highly organized professional with 7+ years of experience spanning administrative support, HR compliance, and strategic recruitment. I’m known for optimizing operational workflows, maintaining accuracy under pressure, and staying fully focused on grievance resolution and institutional excellence. I bring a strong ability to navigate regulatory requirements while keeping services running smoothly for internal teams and stakeholders.

In my current role as an Administrative Assistant (remote) with Horizon Healthcare, I verify insurance coverage daily to identify lapses and proactively support reinstatement so patients keep uninterrupted access to care. I orchestrate administrative workflows for 33 residential facilities—managing admissions, Prior Authorization (PA) requests, and discharge procedures—while maintaining precise daily census records and reconciling discrepancies with billing and Officers in Charge. I also serve as a central liaison across departments to ensure healthcare facility protocols are implemented seamlessly.

Previously, as an HR Specialist and Compliance (remote), I administered employee wage garnishments and payroll adjustments, ensuring all time-tracking corrections and missed login/logout entries were accurately reflected in HRIS. I maintained 100% readiness for internal and external audits by ensuring complete personnel documentation aligned with statutory HR regulations, and I processed legal garnishment orders with timely filings within a mandatory 10-day window. Earlier, as an Executive Recruiter at EXL Service, I managed full-cycle recruitment for a Systems Development Division of 8,000+ employees—using targeted sourcing across LinkedIn, Monster, and Naukri and delivering recruitment analytics and trackers to delivery heads.