Shipra Aggarwal

Provided end-to-end operational and administrative support, coordinating cross-departmental workflows and managing the Director's calendar, appointments, and meetings. Maintained confidential records and tracked tasks to ensure timely completion.

Managed full-cycle recruitment and employee engagement initiatives, reducing time-to-fill for open positions. Handled employee grievances, performance appraisals, and onboarding/offboarding formalities, ensuring compliance with company policy.

Resolved employee grievances and drove employee engagement programs to strengthen workforce satisfaction. Administered leave, attendance, and payroll processing, and led IT-recruitment efforts for technical roles.

Owned end-to-end recruitment, sourcing candidates via job portals, referrals, and LinkedIn. Screened and evaluated candidate profiles, coordinated interviews, and managed onboarding, documentation, and attendance tracking.

Managed client escalations on the web-ERP platform, coordinating timely backend resolution. Prepared monthly escalation reports, handled client account reconciliation, and liaised with banks for accurate transactions.

Grade: 71.06%

Pursued MBA with specialization in HR and Marketing, achieving 71.06%.

Grade: 66.60%

Completed BBA with 66.60%.

Grade: 80%

Completed 12th grade under CBSE with 80%.