Shon Bailey

• Lead, coach, and develop a team of 8 onboarding specialists, driving performance, accountability, and professional growth across the region, conducting bi-weekly 1:1s to drive performance, accountability, and development, while supporting consistency across a 32-specialist team
• Analyze onboarding metrics (accuracy audit scores, SLA adherence) across 24+ weekly onboardings, implementing targete

• Spearhead the department’s new‑hire training program; trained 20+ new hires (2025) and built feedback loops that improved day‑1 readiness and time‑to-productivity.
• Led the end‑to‑end migration of training content from SharePoint to Seismic (LMS/HRIS), improving accessibility, version control, and reporting—reducing content retrieval time and admin effort.
• Co‑created and launched the “Thrive”

• Managed high‑volume onboarding across multiple business units, ensuring timely completion of I‑9/E‑Verify, background checks, and client‑specific screenings in accordance with federal and state regulations.
• Served as the primary HR point of contact for new hires during pre‑boarding and onboarding; addressed policy questions, documentation issues, and escalations.
• Ensured accuracy and integri

• Led onboarding compliance initiatives, ensuring adherence to federal, client, and internal standards across documentation, screenings, and eligibility verification.
• Conducted compliance audits, resolved discrepancies in partnership with HR and Finance, and implemented corrective actions to prevent recurrence.
• Supported policy enforcement and SOP creation; contributed to training materials us

• Managed complex, deadline‑driven transactions with rigorous documentation accuracy and regulatory compliance—skills directly transferable to HR data integrity and audit readiness.
• Coordinated cross‑functional stakeholders (lenders, agents, clients), balancing multiple cases and mitigating risk through precise process control and communication.
• Oversaw document preparation and funds disbursem

• Developed and executed targeted social media marketing campaigns, resulting in a 30% uplift in brand awareness.
• Crafted compelling content for multiple social media platforms and monitored campaign success through analytics.
• Conducted market research to pinpoint target audience characteristics, guiding strategic marketing decisions.

• Oversaw daily operations of a recreation center, prioritizing seamless operations and enhancing member experience.
• Led a team of 20+ employees, managing schedules, conducting training sessions, and evaluating performance to ensure high-quality service.
• Developed and enforced new operational policies, resulting in heightened safety measures and elevated customer satisfaction levels.

Earned a Bachelor of Science in Communication and Media Studies from Kennesaw State University (2018–2021).

Earned an Associate of Science from LBW Community College (2016–2018).