Pranali Raichur

Managed end-to-end reservation operations and remote guest coordination, converting inbound travel leads into confirmed bookings. Prepared itineraries and quotations, coordinated with vendors and internal teams, and ensured accurate reservation documentation.

Led procurement, inventory control, vendor coordination, and billing operations while supervising staff scheduling and daily customer service. Managed cash flow and expense tracking, ensuring hygiene, safety, and compliant day-to-day operations.

Coordinated with the Food & Beverage department to support seamless guest service and premium hospitality experiences. Assisted with daily hotel operations while maintaining luxury hospitality standards.

Managed check-in, boarding, and passenger assistance for international airlines, supporting ground handling operations. Verified passenger documentation and ensured compliance with aviation regulations and procedures.

Handled passenger services in a fast-paced airport environment, supporting check-in, boarding, inquiries, and issue resolution. Ensured adherence to airline SOPs and delivered proactive customer support to maintain high service standards.

Monitored terminal incidents in real time and coordinated timely issue resolution with engineering teams and vendors. Produced MIS reports, maintained operational documentation, and supported uninterrupted airport operations through effective communication.