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Shoeb Ahmad

@shoebahmad1

Experienced IT Technician specialized in hardware, networking, and Windows systems administration.

India
Message

What I'm looking for

I seek hands-on IT roles where I can manage Windows systems, networks, and hardware support in a disciplined, collaborative environment with opportunities to solve real technical problems.

I am an IT professional with over seven years of experience in technical support, hardware repair, and network administration, committed to reliable service and system uptime.

I have worked as an IT Resource Executive and currently serve as an IT Technician at St. Basil’s School Basti since August 2022, managing Windows environments, backups, and endpoint support.

My technical background includes diploma-level training in hardware and networking, hands-on experience with Windows 7/10/11 installs and configuration, Windows Server 2008 services (AD, DNS, DHCP, WDS), Cisco router/switch setup, and IP CCTV/NVR systems.

I am hardworking, disciplined, and focused on practical problem solving and maintaining secure, connected IT environments to support organizational goals.

Experience

Work history, roles, and key accomplishments

SB
Current

IT Technician

St. Basil's School Basti

Aug 2022 - Present (3 years 2 months)

Provide IT support, maintain Windows desktops and servers, configure networks and CCTV systems, and ensure uptime for school computing resources since August 2022.

EL

IT Resource Executive

Extramarks Education India Pvt. Ltd.

Managed IT resources and provided technical support across the organization for 7 years and 8 months, handling desktop/server maintenance, network configuration, and device repair.

Education

Degrees, certifications, and relevant coursework

Himalayan Garhwal University logoHU

Himalayan Garhwal University

Post Graduation, Post Graduation

Completed postgraduate studies at Himalayan Garhwal University, awarded in 2021.

Deen Dayal Upadhyay Gorakhpur University logoDU

Deen Dayal Upadhyay Gorakhpur University

Bachelor's Degree, Graduation

Completed undergraduate degree from DDU Gorakhpur University, awarded in 2018.

UB

Uttar Pradesh Board

Intermediate, Intermediate

Completed intermediate (higher secondary) examination under the Uttar Pradesh Board in 2011.

UB

Uttar Pradesh Board

High School, High School

Completed high school (secondary) examination under the Uttar Pradesh Board in 2009.

JG

Jetking (Civil Line Gorakhpur)

Diploma in Hardware & Networking, Hardware & Networking

Completed a diploma course in Hardware & Networking (JCHNE) and laptop repairing training at Jetking, Civil Line Gorakhpur.

Tech stack

Software and tools used professionally

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Shoeb Ahmad - IT Technician - St. Basil's School Basti | Himalayas