I am a highly skilled network and hardware support professional with over 3 years of experience in diagnosing and resolving hardware and software issues. I have a strong learning attitude and a diligent approach to my work. Throughout my career, I have successfully assembled and disassembled PCs and laptops, upgraded hardware, and troubleshooted card-level technical issues. I am proficient in installing and troubleshooting various operating systems, including Windows 7/8/8.1/10/11. Additionally, I have expertise in maintaining licensed software and ensuring the smooth functioning of systems, servers, and printers.
In my previous roles, I have worked as a TCA at Aztech Online Test Centre, where I gained valuable experience in managing online tests. I also served as an Exam Controller at TCS, Aptech, Edutest, and Eduquity, where I was responsible for overseeing the examination process. Most recently, I have been working as a Network and Hardware Support professional at Platino Technologies and M.R. Vivekananda Model School, where I have been instrumental in providing technical support and ensuring the smooth operation of the network and hardware infrastructure.