Shoaib Karim
@shoaibkarim
Microsoft 365 Cloud Engineer specializing in migrations, security, and automation for enterprise environments.
United StatesWhat I'm looking for
I am a seasoned Microsoft 365 Cloud Engineer with extensive experience designing, deploying, and administering Office 365, Exchange Online, SharePoint Online, Teams, OneDrive, and related Azure identity and security services for thousands of users.
I have led tenant-to-tenant and hybrid migrations, implemented Zero Trust principles, automated operations with PowerShell and Microsoft Graph API, and integrated security tooling like Proofpoint, Mimecast, Microsoft Defender, and Microsoft Sentinel to reduce risk and improve incident response.
I deliver measurable operational improvements through automation, governance, and platform integrations, and I am committed to enabling secure, scalable collaboration and data-driven decision making across enterprise organizations.
Experience
Work history, roles, and key accomplishments
Lead Microsoft 365 Cloud Engineer
Truist Financial / CRC Insurance Services, Inc.
Nov 2023 - Present (1 year 11 months)
Led Microsoft 365 operations and migrations for 5,000+ users, implementing tenant-to-tenant migrations, security hardening, automation with PowerShell/APIs, and Microsoft Fabric to improve analytics and operational efficiency.
MIDelivered Office 365 deployment and migration projects for enterprise clients, leading Exchange/SharePoint/Teams migrations and automation that reduced manual effort by 30–40% and improved security posture for 5,000+ users.
Office 365 L3 Engineer
Delta Airlines
Oct 2018 - May 2022 (3 years 7 months)
Provided L3 support and administration for Office 365 services, executing hybrid Exchange migrations, identity/security hardening, and SharePoint modernization to support global tenant operations and compliance.
Office 365 Admin
UPS
Jan 2015 - Sep 2018 (3 years 8 months)
Managed Office 365 administration, user provisioning, security controls (MFA, DLP), and Exchange/SharePoint migrations for 1,500+ users, improving collaboration and compliance.
Systems Engineer
AT&T
Aug 2012 - Dec 2014 (2 years 4 months)
Administered Windows Server and Active Directory environments, handled server installations, AD user/group management, GPOs, and Exchange 2010 support to ensure stable operations.
System Administrator
AIG
Sep 2009 - Jul 2012 (2 years 10 months)
Maintained and upgraded internal systems, performed AD user management, backups and patching, and resolved server and workstation issues to improve reliability and performance.
Education
Degrees, certifications, and relevant coursework
Greenfield Institute of Management and Computer
Master of Business Administration, Business Administration
2001 - 2001
Master of Business Administration (MBA) completed at Greenfield Institute of Management and Computer in 2001.
West Coast Institute of Management & Technology
Bachelor of Business Administration, Business Administration
1999 - 1999
Bachelor of Business Administration (BBA) completed at West Coast Institute of Management & Technology in 1999.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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