At UPS, I manage Microsoft 365 collaboration environments across Exchange Online, SharePoint, and Teams, improving productivity by 20%. I've automated administrative work with PowerShell, reducing manual workload by 70%, and delivered zero-downtime migrations for more than 1,500 users.
Across State Farm client engagements at Brio Technologies and United Airlines client work at Credexo, I've led Office 365 migrations, managed Active Directory and GPOs, resolved replication issues, and supported Tier 1 and Tier 2 services. I use BitTitan and SkyKick to plan and execute migrations that fit client requirements.
I build secure, compliant operations through Azure AD, IAM, MFA, DNS, SPF, DKIM, DMARC, DLP, backup and recovery, governance, documentation, and team training.
