Saira Ahmed
@sairaahmed
Experienced Microsoft 365 Engineer specializing in cloud infrastructure optimization.
United StatesWhat I'm looking for
I am a dedicated Microsoft 365 Engineer with a robust background in designing and optimizing advanced cloud infrastructures. My expertise lies in managing Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure AD, with a strong focus on enhancing performance and fortifying security. I am skilled in PowerShell scripting, which allows me to automate complex administrative tasks and streamline operations effectively.
Throughout my career, I have led complex Microsoft 365 tenant-to-tenant migration projects, ensuring seamless transitions while minimizing downtime and user impact. My commitment to driving operational excellence is reflected in my ability to implement security measures such as Multi-Factor Authentication (MFA) and compliance-driven policies. I am passionate about delivering scalable Microsoft 365 solutions that empower businesses in a hybrid cloud environment, ultimately improving productivity and collaboration.
Experience
Work history, roles, and key accomplishments
Microsoft 365 Engineer
Citigroup
Aug 2021 - Present (3 years 10 months)
Led complex Microsoft 365 tenant-to-tenant migration projects, ensuring seamless transitions of Exchange mailboxes, OneDrive data, SharePoint sites, and Teams configurations. Collaborated with cross-functional teams to manage post-migration support and directed the design and deployment of a robust SharePoint Online document management system.
Office 365 Engineer
Oracle
Sep 2018 - Jul 2021 (2 years 10 months)
Streamlined collaboration by optimizing Microsoft Teams, SharePoint Online, and OneDrive. Managed Office 365 licensing during migrations and designed a custom SharePoint Online intranet to enhance enterprise collaboration.
Office 365 Systems Administrator
Tenet Healthcare
Jul 2015 - Sep 2018 (3 years 2 months)
Managed the migration from on-premises Exchange to Exchange Online, configured SharePoint Online environments, and delivered user training to boost adoption. Oversaw tenant-to-tenant migrations during organizational mergers.
Windows Admin
Taco Bell
Jan 2014 - Jun 2015 (1 year 5 months)
Administered and optimized internal and external websites hosted on IIS, managed Microsoft Windows Servers, and enforced Group Policy configurations to standardize security protocols across the organization.
Technical Support Admin
Energy Transfer
Jan 2012 - Dec 2013 (1 year 11 months)
Delivered remote support for client servers, conducted proactive monitoring of Exchange servers, and administered backup operations to safeguard data. Streamlined incident management processes through ticketing tools.
IT Admin
Intel
Jan 2011 - Jan 2012 (1 year)
Managed Windows Server environments, implemented backup and disaster recovery plans, and optimized network performance. Provided tier I & II technical support to resolve complex issues.
Education
Degrees, certifications, and relevant coursework
QYQueens College, The City University of New York
Bachelor of Arts, Liberal Arts
2005 - 2009
Completed a Bachelor of Arts degree with a focus on liberal arts education, developing critical thinking, communication, and analytical skills essential for professional success.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Skills
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