Shivam Wadhwa
@shivamwadhwa
Analytics professional with expertise in data-driven optimization strategies.
What I'm looking for
I am an analytics professional with over 5 years of experience in the food-tech, music streaming, and digital platforms sectors. My proficiency in tools like SQL, Amplitude, and Google Analytics, combined with my expertise in A/B testing and dashboarding, has enabled me to enhance user engagement and optimize conversion funnels effectively.
At Domino's, I led analytics for the Home & Menu Pod, successfully launching over 15 features and conducting more than 40 A/B tests, which resulted in a significant conversion increase of +230 basis points. My analytical skills have driven substantial improvements in CRM performance and user segmentation, leading to new opportunities for growth. I have also directed the migration from Google Analytics to Amplitude, creating a unified event schema that has been adopted across multiple brands.
Previously, as a Senior Analyst at Gaana, I defined KPIs and data-driven strategies that improved user engagement and retention. My work in search analytics and onboarding funnels has consistently led to measurable increases in user conversions and engagement. I am passionate about leveraging statistical methods to drive business growth and am committed to delivering actionable insights that empower decision-makers.
Experience
Work history, roles, and key accomplishments
Product Analyst
Jubilant Foodworks Ltd
Jan 2022 - Present (3 years 5 months)
As a Product Analyst, led analytics for the Home & Menu Pod, enhancing user engagement through feature launches and A/B tests. Improved CRM performance by segmenting users and optimizing metrics, resulting in significant conversion increases. Directed the migration from Google Analytics to Amplitude, creating a unified event schema adopted across multiple brands.
Senior Analyst
Gaana Limited, Times Internet
Jul 2019 - Dec 2021 (2 years 5 months)
Led the analytics workstream for the Engagement Pod, defining KPIs to enhance platform retention and engagement. Managed Search Analytics, improving search effectiveness and conversion rates. Delivered dashboards for key metrics and analyzed user journeys to recommend improvements.
Market Research Intern
Zomato
Jan 2019 - May 2019 (4 months)
Collected and analyzed customer data to measure satisfaction through exploratory data analysis and statistical methods. Developed a Tableau dashboard to present insights effectively.
Education
Degrees, certifications, and relevant coursework
University of Delhi
Master of Science, Operational Research
2017 - 2019
Pursued a Master of Science in Applied Operational Research, focusing on advanced analytical techniques and methodologies to solve complex operational problems.
Deshbandhu College, University of Delhi
Bachelor of Science (Hons.), Mathematics
2013 - 2016
Completed a Bachelor of Science (Hons.) in Mathematics, gaining a strong foundation in mathematical theories and applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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