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Sila ShivanandanSS
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Sila Shivanandan

@silashivanandan

Business Analyst at Swiggy who automated marketing performance recommendations, improving ROAS by 5–7% at stable spend.

India
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At Swiggy, I built a marketing analytics workflow that automates daily KPI monitoring and ROAS recommendations across campaign data. It improved ROAS by 5–7% at stable spend and average order value, with estimated campaign cost savings of INR 300,000–400,000.

At Rapido, I used customer segmentation, behavioral analysis, geographic targeting, and experiments to improve retention, conversion, and rides. I also built portfolio machine-learning pipelines for delivery-time prediction and review classification.

Experience

Work history, roles, and key accomplishments

Swiggy logoSW
Current

Business Analyst

Swiggy

Jul 2025 - Present (1 year 3 months)

Built a brand-performance decision-support workflow for marketing analytics, automating daily KPI monitoring and ROAS recommendation generation. Engineered automated omnichannel data pipelines for campaign and customer-feedback data across Meta, Google, Reddit, and Criteo.

Rapido logoRA

Retention Strategist

Rapido

Apr 2024 - Jul 2025 (1 year 3 months)

Used customer segmentation, behavioral analysis, geographic targeting, and experiments to improve retention, conversion, and rides. Led acquisition and reactivation analytics for Metro Tickets and designed A/B tests for sub-service awareness.

Education

Degrees, certifications, and relevant coursework

MIT Schwarzman College of Computing logoMC

MIT Schwarzman College of Computing

Data Science & Machine Learning: Making Data-Driven Decisions, Data Science & Machine Learning

2024 - 2024

Completed a certification in Data Science & Machine Learning: Making Data-Driven Decisions in 2024.

Vellore Institute of Technology, Chennai logoVC

Vellore Institute of Technology, Chennai

Bachelor of Technology, Computer Science & Engineering - Artificial Intelligence & Machine Learning

2019 - 2023

Pursued a Bachelor of Technology in Computer Science & Engineering with a specialization in Artificial Intelligence & Machine Learning from 2019 to 2023.

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