Kelvin Mungai
@kelvinmungai
Dynamic Tour Consultant with expertise in travel itinerary planning.
What I'm looking for
I am a dynamic and customer-focused Tour Consultant with two years of experience in the travel and tourism industry. My expertise lies in crafting personalized travel itineraries and providing exceptional customer service, leveraging my deep knowledge of global destinations to enhance client experiences. I have a proven track record in managing outbound travel arrangements, coordinating logistics, and building strong relationships with clients and vendors.
At Marony Travel Agencies, I planned and booked comprehensive tour and safari packages, ensuring smooth and timely arrangements through effective flight management using Amadeus. I maintained strong relationships with service providers and guided clients through visa application processes for various destinations. My previous internship at Maasai Africa Safaris allowed me to gain hands-on experience in planning and executing tours, focusing on customer satisfaction and team-building activities for corporate clients.
Experience
Work history, roles, and key accomplishments
Tour Consultant
Marony Travel Agencies LTD
Jun 2023 - May 2025 (1 year 11 months)
Planned and booked comprehensive tour and safari packages, managing flights, hotels, and activities. Coordinated and managed flight bookings using Amadeus, ensuring smooth and timely arrangements.
Intern Tour Consultant
Maasai Africa Safaris LTD
Aug 2021 - May 2022 (9 months)
Assisted with hotel bookings, securing client-preferred accommodations at competitive rates. Gained hands-on experience in planning and executing tours and safaris, focusing on customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Moi University Confucius Institute
Certificate, Mandarin Chinese
2022 -
Grade: HSK 3
Obtained HSK 3 Certificate in Mandarin Chinese, demonstrating proficiency in reading, writing, and speaking the language. Continuously improving language skills.
Moi University
Bachelor, Tours & Travel Operations Management
2019 - 2023
Studied Tours & Travel Operations Management, gaining comprehensive knowledge in the field. Developed skills in planning, managing, and executing travel operations.
Makueni Boys High School
KCSE, Secondary Education
2015 - 2018
Grade: C+
Completed Kenya Certificate of Secondary Education. Achieved a Grade C+.
Kigaa Primary School
KCPE, Primary Education
2007 - 2014
Grade: 380 Marks
Completed Kenya Certificate of Primary Education. Achieved 380 marks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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