Shimaila Shirazi
@shimailashirazi1
I coordinate client operations, scheduling, payments, and dashboards that keep fast-paced businesses running smoothly.
What I'm looking for
At Great Pups Professional Dog Training, I manage scheduling for the entire client base, coordinate client communications, and keep appointments running smoothly without conflicts.
I've grown clientele by 40% through proactive online engagement and responsive communication. I also process payments, maintain billing and financial records, track invoices and supply orders, and handle confidential client information with discretion.
I build organized tracking systems, maintain audit-ready digital and physical records, and create recurring dashboards that give leadership visibility into business and client-service metrics.
I'm deepening my data and business intelligence skills through Google certificates in Business Intelligence and Data Analytics, alongside training as a Backend Python Developer.
Experience
Work history, roles, and key accomplishments
Administrative and Client Support Coordinator
Great Pups Professional Dog Training
Jun 2024 - Present (2 years 3 months)
Serve as the primary point of contact for client inquiries, manage scheduling for the entire client base, and grew clientele by 40% through proactive engagement. Process payments, maintain records, and create dashboards for business metrics.
Education
Degrees, certifications, and relevant coursework
Coursera
Professional Certificate, Business Intelligence
Currently pursuing the Google Business Intelligence Analyst Professional Certificate through Coursera.
University of California, Santa Cruz
Bachelor of Arts, Anthropology
Earned a Bachelor of Arts in Anthropology from the University of California, Santa Cruz.
Nucamp Coding Bootcamp
Certificate, Computer Science
Completed a Backend Python Developer certificate from Nucamp Coding Bootcamp.
Coursera
Professional Certificate, Data Analytics
Completed the Google Data Analytics Professional Certificate through Coursera.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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