HimalayasHimalayas logo
shilton charlesSC
Open to opportunities

shilton charles

@shiltoncharles

Director and communications lead specializing in web, email, and stakeholder-focused digital strategy.

Saint Lucia
Message

What I'm looking for

I’m looking to lead teams where digital communications, secure web/email operations, and compliance-minded execution matter—working with stakeholders, improving visibility, and delivering measurable outcomes through strong project and operations leadership.

I’m a Director with a strong track record in Operations & Department Management, compliance support, and communications that strengthen organizational image and stakeholder engagement. I bring a hands-on approach to executing practical digital systems—so teams can communicate clearly and securely.

As Director - Umbrella Holdings LTD (Present), I manage Compliance & Accounting support (PaySlips, reportings & banking) and oversee managed Web Hosting for company websites. I also supervise and provide IT support for the team using WhatsApp and Zoom, including strategic director minutes.

In my Information officer/Communications role at St.Lucia Solid Waste Management Authority (August 2019 - Present), I implement communications strategies that enhance visibility, engage stakeholders, and support organizational objectives. I oversee the online presence—developing, implementing, and continuously improving social media and website content—while ensuring platforms are functional, secure, and up to date.

I also lead corporate email administration and website & domain management, including DNS configuration and security measures, analytics-driven improvements, and compliance with accessibility and legal requirements. Earlier, I supported the organization through waste operations as a Weighbridge Attendant and brought an employee-advocacy lens as a Shop Steward by handling grievances and negotiating improvements to working conditions.

Experience

Work history, roles, and key accomplishments

UL
Current

Director - Umbrella Holdings

Umbrella Holdings Ltd

Jan 2025 - Present (1 year 3 months)

Managed compliance and accounting activities including pay slips, reporting, and banking support. Oversaw web hosting for company websites and supervised IT tool support and organic marketing execution for the business.

SA
Current

Information Officer & Comms

Saint Lucia Solid Waste Management Authority

Aug 2019 - Present (6 years 8 months)

Implemented communications strategies to enhance the organization’s image, engage stakeholders, and support organizational objectives. Managed the organization’s online presence (social media and website), corporate email system, and production of public-facing communications and media updates.

CC
Current

Shop Steward (CSA)

Civil Service General Workers Union (CSA)

Jan 2015 - Present (11 years 3 months)

Represented staff and handled grievances between staff and management. Assisted with seminars and training, helped negotiate changes to working conditions and HR policy, supported health and safety oversight, and revised collective bargaining agreements to ensure labor law compliance.

SA

Weighbridge Attendant

Saint Lucia Solid Waste Management Authority

Aug 2009 - Aug 2019 (10 years)

Operated an electrical weighbridge and maintained a database of waste records to support landfill operations. Coordinated landfill activity under operations direction, enforced site rules, conducted groundwater water quality tests, supervised ground staff, and produced routine operational reports.

Education

Degrees, certifications, and relevant coursework

JJ

Japan International Cooperation Agency (JICA)

Solid Waste Management Towards Recycle-Oriented Society, Solid Waste Management

2021 - 2021

Completed training focused on solid waste management towards a recycle-oriented society, emphasizing partnerships between public entities and citizens.

DS

Desruisseaux Combined School

Primary School (Grades), Primary Education

1994 - 2001

Completed primary education with grades recorded for multiple core subjects including Mathematics, English, Information Technology, and Social Studies.

TT

Training Qualifications UK (TQUK)

Level 5 Diploma (Operations & Departmental Managers), Operations & Department Management

Completed a Level 5 Diploma for Operations & Departmental Managers covering operations, project management, finance, and leading/managing people. Training included modules in communication, decision making, and professional behaviors.

GC

Google Skillshop (Mobile Sites Certification)

Google Mobile Sites Certification, Mobile Web Performance

Completed Google Mobile Sites certification.

GG

Google Digital Garage

Fundamentals of Digital Marketing (Certificate), Digital Marketing

Earned a certificate in fundamentals of digital marketing.

OJ

Okinawa International Training Center (JICA)

Certificate in Sustainable Solid Waste Management, Solid Waste Management

2015 - 2015

Completed a certificate program in sustainable solid waste management.

VD

Vieux Fort Comprehensive A Level Department

Advanced Level (Cape), A-Level Sciences & Environmental Studies

2006 - 2008

Grade: Biology: E; Chemistry: E; General Paper: C; Environmental Science: 4

Completed A Level studies (Cape) with recorded grades across Biology, Chemistry, General Paper, and Environmental Science.

VS

Vieux Fort Comprehensive Secondary School

Secondary School (Grades), General Secondary Education

2001 - 2006

Grade: Mathematics: 2; Biology: 2; Human & Social Biology: 2; Principles of Business: 2; Chemistry: 3; Integrated Science: 2; English: 1; IT: 3; Social Studies: 2

Completed secondary education with grades recorded for Mathematics, Biology, Human & Social Biology, Principles of Business, Chemistry, Integrated Science, English, Information Technology, and Social Studies.

CA

CIPE Wildlife Risk Reduction in Aerodromes

Wildlife Risk Reduction in Aerodromes (Training), Aviation Wildlife Risk Reduction

Grade: M01–M06: Passed

Completed wildlife risk reduction training for aerodromes with modules passed in legislation, wildlife management, safety management, environmental topics, and assessment integration.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan