Shilpi James
@shilpijames
Strategic HR executive specializing in global mobility, compliance, and transformation.
What I'm looking for
I am a strategic HR executive with over 20 years of progressive experience leading global mobility, immigration, employee relations, and HR transformation across APAC, UAE, UK, and US markets. I have driven HCAM program design and H1B strategy, led large-scale policy reengineering, and implemented compliance frameworks within Fortune 500 environments to improve operational efficiency and talent outcomes.
Hands-on and results-oriented, I champion data-driven HR decisions and digital transformation using HR analytics and technology like PeopleSoft and Oracle. I build cross-functional partnerships, design competitive C&B structures, and develop leadership and succession programs that enhance retention and organizational performance.
Experience
Work history, roles, and key accomplishments
Leads US HCAM operations, driving H1B strategy, compliance, and alignment of compensation and benefits across business units to optimize employee engagement and program execution.
Directed global transformation of HCAM framework, developing scalable C&B policies and compliance frameworks that standardized best practices and optimized talent deployment across US and UK programs.
Designed and executed HCAM program for UK & Ireland, managing compliance and lifecycle for 700+ employees and launching leadership development initiatives that improved retention and performance.
Established IBM’s Global Immigration setup in China and restructured Middle East frameworks, creating a Quality & Compliance framework to enhance cross-border workforce mobility and regulatory alignment.
Associate Director Employee Relations
Optum
Jan 2007 - Dec 2012 (5 years 11 months)
Managed regional HR compliance and employee relations across APAC, led APAC HR operations service center setup, and executed M&A, divestiture, and payroll transition strategies to improve service efficiency.
Associate Manager - HR
Vertex India
Apr 2005 - Feb 2007 (1 year 10 months)
Managed recruitment, employee relations, compensation & benefits, manpower planning, and performance management to support business HR needs and policy reviews.
Executive - HR
Hero ITES
Oct 2004 - Apr 2005 (6 months)
Conducted end-to-end recruitment and employee relations, supporting HR operational needs and contributing to talent onboarding and retention efforts.
Education
Degrees, certifications, and relevant coursework
University of Delhi
Bachelor of Arts, Arts
Completed a Bachelor of Arts at the University of Delhi focusing on humanities and foundational liberal arts coursework.
Symbiosis Institute of Business Management
Post Graduate Diploma in Human Resources, Human Resources
Completed a Post Graduate Diploma in Human Resources with coursework in HR strategy, talent management, and compensation and benefits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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