Shilpi James

Sole enterprise-wide HR executive for a multi-trade industrial contracting platform, reporting to the CHRO and partnering with the CEO and executive leadership team. Leading HR transformation initiatives including compensation benchmarking, benefits standardization, performance management redesign, succession planning, and HR technology rollout.

Leads US HCAM operations, driving H1B strategy, compliance, and alignment of compensation and benefits across business units to optimize employee engagement and program execution.

Led HR strategy and operations for a workforce of approximately 2,000+ employees within the North America Consulting business unit, ensuring compliance, operational excellence, and alignment with business strategy. Partnered with senior executives to deliver high-impact HR programs and provided executive coaching and leadership development support.

Spearheaded global HR transformation initiatives, achieving more than 35% cost efficiency through scalable compensation and benefits policy implementation and streamlined HR process architecture. Developed succession planning frameworks and talent deployment strategies to strengthen organizational resilience.

Directed global transformation of HCAM framework, developing scalable C&B policies and compliance frameworks that standardized best practices and optimized talent deployment across US and UK programs.

Designed and executed HCAM program for UK & Ireland, managing compliance and lifecycle for 700+ employees and launching leadership development initiatives that improved retention and performance.

Developed and executed strategic HR programs focused on compliance, performance management, and employee engagement across UK & Ireland operations. Managed end-to-end HR lifecycle processes and introduced leadership development initiatives that improved retention and overall organizational performance.

Established IBM’s Global Immigration setup in China and restructured Middle East frameworks, creating a Quality & Compliance framework to enhance cross-border workforce mobility and regulatory alignment.

Established IBM's global immigration operations across China and redesigned immigration frameworks across the Middle East, positioning mobility as a strategic enabler for business expansion. Supported new market entries by building scalable global mobility operations aligned with risk governance and regulatory requirements.

Managed regional HR compliance and employee relations across APAC, led APAC HR operations service center setup, and executed M&A, divestiture, and payroll transition strategies to improve service efficiency.

Designed and implemented strategic HR programs focused on compliance, employee relations governance, and organizational development across the APAC region. Directed end-to-end M&A integration across 10 countries and led large-scale site set-ups and automation initiatives.

Managed recruitment, employee relations, compensation & benefits, manpower planning, and performance management to support business HR needs and policy reviews.

Conducted end-to-end recruitment and employee relations, supporting HR operational needs and contributing to talent onboarding and retention efforts.

Completed a Bachelor of Arts at the University of Delhi focusing on humanities and foundational liberal arts coursework.

Completed a Post Graduate Diploma in Human Resources with coursework in HR strategy, talent management, and compensation and benefits.