SRShibani Ripote
@shibaniripote
Program Manager driving data-informed global product launches and operational excellence.
IndiaWhat I'm looking for
I am an experienced Program Manager with 5+ years delivering global product launches and process improvements across tech and non-tech teams, focused on customer experience and operational excellence. I combine strong program delivery with data-driven decision making using SQL, Tableau and Power BI.
At Amazon I led cross-functional teams, launched features and markets, and created dashboards and SOPs that improved utilization, customer experience and fraud prevention. At Beckman Coulter I automated reporting, improved project efficiency, and led migrations to centralized ERP systems.
I hold a Masters in Business Analytics and Data Science (in progress) and a BCom, and I bring a collaborative leadership style, hands-on technical skills, and a track record of measurable impact in performance and productivity.
Experience
Work history, roles, and key accomplishments
Program Manager
Beckman Coulter GmbH
Sep 2023 - Sep 2024 (1 year)
Automated Power BI reporting and streamlined data ingestion, improving project efficiency by 35% and boosting team productivity through structured sprint planning by 20%. Led migration of legacy projects to a centralized ERP to improve data visibility and cross-functional collaboration.
AMSpearheaded global product launches into three emerging markets, reducing buyer transactional risk by 12% and delivering 8 fraud-investigation features that increased tool utilization 44%. Led 25+ cross-functional team members and improved customer experience metrics by up to 37%.
AMResolved chargeback disputes saving $3.8M, designed and deployed five critical SOPs, and built Tableau fraud dashboards that reduced fraud by ~3.5% WoW while cutting false positives by 30%. Created training materials that improved new-hire performance by 9%.
Education
Degrees, certifications, and relevant coursework
ESEU Business School
Master of Science, Business Analytics and Data Science
Masters in Business Analytics and Data Science program at EU Business School, Munich, expected completion November 2025.
UMUniversity of Mumbai
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree at the University of Mumbai, graduating June 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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