ravi kiran

I’m a program management professional with 4+ years at Amazon, focused on end-to-end program delivery, cross-functional coordination, and data-driven operational strategy. I drive clarity and execution at scale using my Signal → Impact → Decision → Fallback framework.

At Amazon, I’ve owned initiatives from problem identification through stakeholder alignment to measurable outcomes. I scoped and led a rejection analysis program across 45,445 operational tickets, delivered a process optimization initiative with 10.5% workflow efficiency improvement and 7.48% productivity gain, and launched a global training program across India & China that reduced rejection counts by 43% and cut new-hire ramp-up time by 33%.

I also combine analytics with operational execution—analyzing 103,988 requests to pinpoint rejection drivers and forecasting with 74–81% accuracy to enable proactive resourcing. I led an AI agent pilot evaluation and expanded it into a 4-layer agentic AI automation framework, earning 2nd place in the Amazon Agentic AI Hackathon (2026).