Open to opportunities

Shibani Mundra

@shibanimundra

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Client-focused project manager driving digital campaigns, stakeholder alignment, and timely delivery.

India

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What I'm looking for

I am seeking a client-facing project or growth marketing role where I can lead cross-functional teams, improve processes with tools, and deliver measurable digital results.

I am a client-focused Project Manager and Servicing Executive with 2+ years managing digital and creative projects for national and international clients. I excel at bridging clients and internal teams to deliver projects on time and to specification.

I have led campaigns and projects for organizations including WHO, Tally Solutions, and Ocean Network Express, and supported AI-driven performance marketing at Adden.AI. I created sales pipeline processes and used Trello, Zoho, and Asana to streamline project delivery.

My background includes hands-on digital marketing execution across social media, content, email, and automated outreach, plus experience in reporting with Google Analytics and WordPress content management. I prioritize clear stakeholder communication, measurable outcomes, and process improvements.

I bring a collaborative, adaptable approach and a track record of operationalizing tools and workflows to improve team efficiency and client satisfaction. I am motivated by roles that combine client servicing, project leadership, and growth marketing.

Experience

Work history, roles, and key accomplishments

Client Servicing Manager

Adden AI

Feb 2025 - Mar 2025 (1 month)

Managed client discovery, strategy and follow-up for AI-driven performance marketing campaigns and created the initial sales pipeline process to improve project visibility. Captured MoMs and tracked project progress using Trello to align internal and client stakeholders.

Client Servicing Performance Marketing Trello Pipeline Management Meeting Minutes Stakeholder Management Communication

Project Manager

Visual Best

Apr 2023 - Dec 2024 (1 year 8 months)

Oversaw multiple live client projects (WHO, Tally Solutions, Ocean Network Express), ensuring on-time delivery and quality by managing pipelines, timelines and resources via Zoho and Asana. Acted as primary liaison between clients and internal teams to align expectations and stakeholder communication.

Project Management Zoho Asana Client Communication Resource Planning Stakeholder Management Timeline

Project Manager Intern

Everything Design

Oct 2022 - Dec 2022 (2 months)

Maintained project content calendars, prepared weekly progress reports and MoMs, scheduled client meetings, and tracked progress in Notion to ensure timely task completion.

Notion Project Tracking Meeting Minutes Progress Reports Scheduling

Digital Marketing Executive

Vaya Media

Apr 2022 - May 2022 (1 month)

Created and managed content strategies for Facebook and Instagram for clients in healthcare and real estate, and coordinated client communication and reporting to support campaign performance.

Social Media Marketing Content Strategy Facebook Instagram Communication

Digital Growth Operations Executive

Mad Mad Agency

Sep 2021 - Dec 2021 (3 months)

Managed YouTube channel operations, automated WhatsApp and email marketing (strategy, copywriting, execution), and conducted customer outreach using automated calling and LMS tools.

Email Marketing WhatsApp Automation Copywriting LMS

Business Development Associate

Ritesh Agarwal Coaching Centre

Jul 2017 - Dec 2021 (4 years 5 months)

Pitched coaching services to prospective clients and coordinated teacher assignments for students, supporting business growth and operations over multiple years.

Business Development Sales Pitching Operations Communication

Digital Marketing Associate

Tule Interactive Solution

May 2021 - Aug 2021 (3 months)

Managed social content and Facebook ad campaigns with performance reporting, handled online reputation management and optimized content for searchability across platforms.

Facebook Ads Content Management performance reporting Reputation Management SEO WordPress

Social Media Trainee

Digital Tokri

Jul 2020 - Dec 2020 (5 months)

Owned social media calendar and created organic Facebook posts, managed real-time ORM for Facebook and Google reviews, posted and optimized WordPress blogs, and prepared monthly performance reports.

Social Media Marketing WordPress SEO Reporting