Looking for a job

sherry User

@sherryuser8

Message

I support customers and remote administrative workflows with clear communication and reliable follow-through.

Kenya

Message

What I'm looking for

I'm looking for a remote customer support opportunity where I can assist customers through email, chat, phone, and administrative workflows while following clear processes and representing the company professionally.

I've supported customers at Kahuna Industries and Quickmart, handling product inquiries, purchases, transactions, complaints, and service needs in busy retail environments.

I resolve concerns calmly, document information accurately, and manage multiple requests while maintaining a welcoming, solution-focused customer experience.

My administrative attachments, ICDL certification, and Virtual Assistant training prepare me to provide dependable remote support across email, chat, phone, and administrative workflows.

Experience

Work history, roles, and key accomplishments

Current

Sales Attendant / Customer Service

Current

Kahuna Industries

Feb 2026 - Present (7 months)

Assists customers with product questions, selections, purchases, and general service needs. Handles customer interactions professionally while maintaining a welcoming and solution-focused experience.

Customer Service Sales Communication Skills Problem Solving Record keeping

Customer Service Representative

Quickmart

Feb 2025 - Dec 2025 (10 months)

Supported customers with product inquiries, transactions, complaints, and general assistance in a busy retail environment. Resolved customer concerns calmly and professionally while working toward practical solutions.

Customer Service Issue Resolution Cash Handling Communication Skills Multitasking

Attachment – Public Works

Ministry of Transport / Public Works

Oct 2023 - Dec 2023 (2 months)

Supported office operations, documentation, filing, and day-to-day administrative activities. Assisted with organizing information and completing assigned tasks accurately and on schedule.

Administrative Support Documentation Filing Organization

Attachment

Trace Company

Sep 2021 - Jan 2022 (4 months)

Supported routine workplace operations and administrative tasks while developing professional communication and teamwork skills. Maintained organized documentation and completed assigned responsibilities reliably.

Administrative Support Documentation Communication Skills Teamwork