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Manswab Juma

@manswabjuma

Dedicated Administrative Virtual Assistant with expertise in data entry and customer support.

Kenya

What I'm looking for

Seeking a remote administrative or customer support role where I can utilize my skills in data entry, email management, and customer service to contribute to operational efficiency and client satisfaction.

I am a detail-oriented Administrative Virtual Assistant with a strong background in data entry, email management, and customer support. My experience has equipped me with the skills to handle administrative tasks efficiently in fast-paced environments, ensuring optimal operational efficiency.

In my current role, I have consistently achieved high accuracy rates in data entry and have successfully managed high volumes of customer inquiries, improving client satisfaction and retention. My ability to conduct thorough web research has also contributed to increased client acquisition.

I am committed to delivering exceptional support and maintaining organized workflows, leveraging my technical proficiency and problem-solving abilities to enhance team efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Nairobi logoUN

University of Nairobi

Tourism and Hospitality

ALX Africa logoAA

ALX Africa

Training Certificate, Virtual Assistance

2024 - 2024

Completed training in Virtual Assistance, focusing on skills necessary for effective remote administrative support.

Tech stack

Software and tools used professionally

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Manswab Juma - Administrative Virtual Assistant - Remote | Himalayas