Sherifat Idris

As a dedicated mass communication graduate, I have honed my skills in customer service through my role as a Customer Service Representative at iBAKA Entertainment Limited. Over the course of two years, I effectively managed a high volume of incoming calls, ensuring customer satisfaction by identifying and addressing their needs. My ability to build sustainable relationships with clients has been a cornerstone of my success, allowing me to meet and exceed sales targets consistently.

In addition to my customer service experience, I have a background in managing a photography studio, where I was responsible for taking, editing, and printing photographs. This role not only enhanced my creativity but also taught me the importance of attention to detail and effective communication. My time at Space FM further developed my skills in news gathering and writing, equipping me with the ability to convey information concisely and accurately.