Ayodeji Elegbede
@ayodejielegbede
Customer Support Specialist focused on data accuracy, process improvement, and service.
What I'm looking for
I am a results-driven Customer Support Specialist and operations-focused professional with strong attention to detail, problem-solving skills, and experience validating and reconciling data to support excellent customer outcomes.
I have hands-on experience using MS Excel and other data-entry systems to analyze figures, identify discrepancies, and implement timely solutions that improve workflows and maintain quality standards. I also bring practical experience mentoring trainees and providing media coverage from my service year.
I hold a B.A. (Hons.) in History and International Studies and completed national service with vocational instruction and photography responsibilities; I am committed to process optimization, clear communication, and reliable operational support.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Teleperformance Nigeria
May 2025 - Present (7 months)
Validate and reconcile customer data using Excel, identify and resolve discrepancies, and improve operational workflows to maintain high service quality and customer satisfaction.
Assistant Vocational Instructor
Nigerian Armed Forces Resettlement Centre
Nov 2023 - Oct 2024 (11 months)
Provided media coverage and photographic production for centre activities, mentored trainees, and supported professional customer relations to meet production deadlines.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Arts (Honours), History and International Studies
2018 - 2023
Completed a Bachelor of Arts (Honours) in History and International Studies from September 2018 to October 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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