Open to opportunities

Taiwo Adedoyin

@taiwoadedoyin

Entry-level customer support professional with media operations experience and strong administrative communication skills.

Nigeria

Message

What I'm looking for

I’m looking for an entry-level Customer Support Agent role where I can support efficient communication, improve customer satisfaction, and provide reliable administrative support—while continuing to grow my professional skills in a team-focused environment.

I’m a motivated, detail-oriented Mass Communication graduate with strong communication and administrative skills, built through media operations experience during my internship at Radio Nigeria Ibadan. I supported newsroom staff in content organization and script preparation, and I observed and participated in radio programming and communication processes.

I’m now seeking entry-level opportunities as a Customer Support Agent, where I can contribute to efficient communication, customer satisfaction, and administrative support while developing my professional skills. I bring practical customer service capabilities, including active listening, conflict resolution, and time management, supported by tools like Microsoft Excel, Word, Outlook, Teams, email management, data entry, and Zendesk.

Experience

Work history, roles, and key accomplishments

Media Production & Comms

Radio Nigeria

Assisted media production and broadcast preparation, supporting newsroom staff with content organization and script preparation. Participated in radio programming processes and contributed to customer communications and administrative support using email and Zendesk.

Media Production Content Organization Customer Support Zendesk Data Entry Conflict Resolution Active Listening

Education

Degrees, certifications, and relevant coursework

Caleb University

Bachelor of Science, Mass Communication

2025 -

Activities and societies: Relevant coursework: Media Writing, Public Relations, Broadcast Journalism, Communication Research, Digital Media, Media Ethics.

Bachelor of Science in Mass Communication at Caleb University (started January 2025). Relevant coursework includes Media Writing, Public Relations, Broadcast Journalism, Communication Research, Digital Media, and Media Ethics.